However, when I check online that the payment was credited to that crossing, it does not show the crossing I made and therefore shows I am in credit by 2.50! Come on England, surely they are other decent ways of collecting money, not an overnight or midnight practice!!! A month and a half later now and Ive got a further penalty of 70 because the previous 35 was not received on time. However, dont leave this until the last moment, because we phoned the number only to be informed it was too busy to take our payment.Pay by phone (if its not too busy): 0300 300 0120, Payzone retail outlet:This is where you can pop into a local store and pay for the charge by cash or other means. Do you know where the leglislation says that they can enforce the deadline of midnight the next day? ), so its important that you read the terms of any products that youre considering before you apply. The power to issue a penalty charge notice is a discretionary one the regulations state that the authority may issue a penalty charge notice (my emphasis). :( Thank you. How will they collect the fees from foreign drivers. I crossed the bridge on 10th August in rented car. If they think until the parking ticket is unfair, the south ramp takes you directly to our doorstep uno. Welcome to England !! Your email address will not be published. I paid the 5 but entered the number plate incorrectly (KN06 when it should have been KM06) so they are trying to fine me. We thought great thats okay as we have already paid a few days ago. I just received the Dart Charge PCN forwarded from the car rental company(with administration fee). Hello to you all from a desperate Italian vacationer. So it isand all perfect motion is . Hi If the penalty was your first offence you should still be offered the opportunity to pay the original 2.50 (if in a car) charge. contact us page. I wrongly assumed, because I saw no signs, that because of delays and works, that people were just being let through. Get in touch with the authority and file an appeal but dont ignore the charge. 4 days after Christmas I remembered and paid the charge trough the net but I wonder if Ill get a penalty or not. Write on the PCN NO CONTRACT and send it back, as soon as you pay you have agreed to contract. I have just returned home to find a fine for when I crossed on 17/04/2015 Hi, In my opinion, the system you have implemented is hopelessly flawed and unreasonable, as well as probably being unlawful. I would also like a refund of the toll which I had to pay again when you contacted me on the 20/05/2015, which may I also add is a lot longer than the 14 days grace you are supposed to offer but in fact it is 75 days after I crossed and PAID. If you wish for tourists to come and enjoy your country get rid of revenue fleecing schemes like this Rest Assured I will be passing on to everyone I know how despicable your countrys toll system is So the cycle begins again. Hi Im hoping you can help. but I was not able to pay on time the previous payment Beat late payment of the Dartford Crossing charge - Latest Travel News Trading address: The Grange, Grange Road, Malvern, WR14 3HA. no invoice or payment confirmation. 425 to release it because of unpaid Dart charge. Local Authority Parking Fine Appeal Letter - Template We did manage to pay the following day (with difficulty) on my husbands phone, but we almost forgot, and I dont use a mobile, so if I had been on my own I would have been completely stuck and unable to pay. How to successfully appeal a parking ticket with free template letter If you would like to submit a freedom of information (FOI) or subject access request (SAR), please read this guidance How should I pay for a Dartford Crossing? My wife sent the letter to me in Spain where I was holidaying and I paid the 35 that day. Hi Bess did you get penalty after that.I forgot to pay as well for the dart crossing.Will be good if i dont receive penalty. Thats when MoneyNerd was born. What an absolute scam, where does the money go from the fines? If it's your first time then appeal and they will probably let you off the fines. An incorrect fine is certainly among the grounds for appeal. I wonder if there is a glitch, I have returned the pcn with copy of payment receipt so just waiting for reply. I paid the Dart Charge 5 days after the midnight dateline, but one week before receiving the PCN. This is 16 months after I crossed the bridge. I have had the same issue. MoneyNerd Limited is an Introducer Appointed Representative ofSeopa Limited who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 313860) and is classed as an insurance broker. as first timers on this route since it has all changed were able to pay 2 crossing charges now we are home. Was in a non fault accident, paid 250 excess, other driver has lied and didnt pay a penny as its a company lorry. I shrugged it off and assumed there must be some mistake because I KNOW I had the toll covered. If I had known that I had to pay, I would have definitely paid! Now I just have sent an appeal to the EPCPLC and also to the Traffic Penalty Tribunal After this I completely forgot about not paying, I have just remembered. I have just today received the warning noticea day after my fine which I posted about yest.Ridiculous! I understand there is the possibility of a 14 day grace period if this is the first offence, however. I havent received anything through the post about a fine or request to pay the charge. The whole system has been designed and set up to catch out motorists. Does anyone know whether the 14 day first offence payment extension is still active since I missed payment for a return trip earlier in the week and only remembered 3 days later? why would I go through that channel when it clearly states 14days grace for first timers and it was paid well within this. TO DISCUSS YOUR CASE i.e. MoneyNerd Limiteds FCA Firm Reference Number is: 978681, You can check these details onhttps://register.fca.org.uk/s/. They will not deal with you either by email or phone snail mail is the only communication In this day & age I despair!!!! This would be the worst way to earn money. Let me put it in writing: Your website is rubbish and totally not mobile friendly, and your call centre staff are defensive and rude. PDF Form TE9 Witness statement - unpaid penalty charge - GOV.UK DC- It should arrive within 2 weeks. There were a number of road work signs and some divertions but no blue signs. Its easy to forget if you only use the crossing once in a while and it is very unfair to refuse to take payment before the fine has been issued. We have paid (so as not to incur further fines) but are disputing it. Hopefully that is the end of that. Dart charge penalty - Bromptonaut. Surely as a statutory body they have a duty to act fairly and it seems grossly unfair to have such a tight deadline and to refuse to accept payment before the fine has been issued. It is a crazy system and amounts to Highway Robbery but they do seem reasonable if you talk to them. Another confusing element is the use of Londons Congestion Charge logo- the C in a red circle. In my case, my first stop after Dartford was at the Port of Dover, where I had no phone signal (on the Three Mobile network). I have appealed and await the response. Dart Charge - CDER Group Careful about disabled use. Ive asked them to roll back the charge or wave it on the basis of a first offence, I have no idea if they will but its worth a shot. I have used the crossing several times lately but have forgotten to pay by midnight the following day as this is a super busy time of year for me but Ive paid as soon as I have realised my mistake within two days of making each crossing. The signs, as you say, arent a lot of help for occasional users or visitors from overseas. By removing the direct pay isnt it a way of making more money by charging driver peneltey charges because they know people will forget specially if you are a visitor . Sorry to hear that. Need more signs as to cost of fee and how to pay. So where does the money go from collecting these extortionate fines? Too many people like you are being hounded for doing no more than the right thing. we have phoned twice and received apologies with the blame being put on their computer system, but we just got a third increased charge notice. In a lease van. Free debt counselling, debt adjusting and providing of credit information services are available from MoneyHelper, an independent service set up to help people manage their money. Appeal to the independent adjudicator: If your appeal is one of the few that are rejected, you can take it to an independent adjudicator. I had been charge as a commercial vehicle, the cameras not detecting that my van has a side window which changes the charging rate. . The best way to pay for a Dartford Crossing is to use the official website. I hope that i do not receive a penalty. There doesnt seem to be any way of checking that the toll has been paid. You can also make a representation by post by filling in the form on the penalty charge notice and posting it to: Dart Charge Enforcement I heard an advert on the radio today, about the new Dartford crossing with no booths.call me naive, but I havent been in the tunnel or on the crossing for many many years and I thought it was free as I couldnt find any booths ! Just like many of you I did not pay for crossing. It is not right that I have to pay more because of mail delay. Is there a process to sue the Dartford Crossing for the cost of having to challenge their mistakes in sending wrongful PCNs? They could access your bond from your birth certificate and collect on the funds therein, that have accumulated since your informants (parents) registered you when you were birthed onto the land as an asset for a lifetime of tax revenue. I watch English TV and I have seen programmes where these debts are put into the hands of bailiffs who have Automatic Number Plate Recognition Cameras, they are everywhere and if your car passes one it will be flagged up immediately, then you get followed and stopped and if you do not pay the fine, which will get massive in time, they will confiscate your vehicle. At home I read a lot and many things about the payment and I needed a lot of time (no good English) I will tray to pay tomorrow and for the next time: can I pay in shops all over the UK with the sign payzone? If you forget to pay for round trip crossings made on the same day should it count as first offence all together? I wish you the best of luck and let us know how you get on with this. We seem to be O.K. It's normally 2.50 per crossing for cars and either 3 or 6 for vans, buses and goods vehicles, depending on the number of axles - with the discount this drops to 2 for cars and 2.63 or 5.19 for other vehicles. So is this official HA policy? Just been wheel clamped even though I have an active dart tag account in credit ! Remember like Transport for London and its Congestion Charge, you will not be reminded to pay your toll by the operating authority, which makes this a great service.Join up here:www.dartsave.co.uk. This is awful :( There were no signs saying to pay on the internet or by phone or anything or id have seen it. I would go online and pay. As fine went to lease co first it is outside the 14 days for first offence.is there anything we can do please? I agree Dave, I live in Switzerland and was caught out like yourself and I am currently finding out how and if, I can appeal. You will receive it in Word and PDF formats. I checked my account the next evening to see Id been charged for my return journey but not the original one. This system is completely insane. Hi Not sure if my last reply worked, but go here for info and a link to the appeal page. I was issued the charge and a 35 fine but it gave me 14 days grace to pay the charge where I wouldnt have to pay the fine. Since it was in a hire car, I have no idea if anyone using this car has missed previous payments and thus whether any 14-day extension will be granted. Hi John did you ever get a PCN ? What an absolute racket! Apart from the quote from their nameless spokesman, has this been published by them anywhere? I drove on the crossing on the 24.5.15 I didnt pay the toll and I received a PCN on 22.9.15 as it was my first offence I paid the 2.50. Maybe you forgot to pay or deliberately didnt pay the toll. Herve. I was aware of London congestion zone but not Dartford crossing. This demonstrates a fundamental flaw in your accounting system. It might be worth the 2.50 gamble on paying or phone them and explain the situation. Having a dart behind the commentary box, Ed Sheeran's touching tribute and his selfless act for Bill Lawry. My son phoned after he got a letter after using the crossing in March only got the PCN 3 weeks ago so he phoned and paid he now has a letter demanding 105 for non-payment, he phoned again and was told they can do nothing about it and he will have to appeal. Penalty Charge notice not received in post from council. Instead they have 10 of my money ( I paid for 4 trips in error!) Dart Charge - Bailiff Advice Online Hope the trip was good otherwise. 0300 300 0120 from the UK, or +44 300 300 0120 if you're outside. There are six different types of Penalty Charge Notice, so make sure you know which one you've got before you go ahead. Ken. We had money in hand ready to pay at booth but saw no booths or barriers so assumed toll had been dropped. It would also enable you to obtain payments from foreign drivers who I imagine simply do not pay anything at present. Hi- Thanks for sending your story. If it is 2.50, then let it be 2.50, how can an overnight or next day midnight turn to several hundreds of pounds, what happened to the road overnight. Thank you Pete, How do I go about appealing. On reading I can see if you dont pay you get a notice, Is there anyway I can find out if I was fined and how long will it be before I get a notice?
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