BART is primarily selling paper tickets from the vending machines. Youth/Senior Cards. For Andriod phones, you may need the move your phone around. Once one type of value is loaded onto the card, it cannot be converted or exchanged for a different type of value. If you have more questions about Clipper services, Auto-Reload, passes and transit benefits during COVID-19, please see our Frequently Asked Questions. 213-204-2900. PLEASE NOTE: Clippers terminals and the Victoria Clipper vessel are cashless, meaning purchases must be made with Visa, MasterCard, American Express or Discover Card. He started his journalism career as a sports editor in Iowa in 1975. My transit benefit program told me they sent you the money. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. If you are a booked guest, you can quickly change or confirm your San Juan Clipper seats by visiting our seat selection portal. Clipper card says still in progress . Pay With You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip. Seniors age 65 and over get62.5% off with a Senior Clipper card. Key Clipper information translated to Chinese. And, to get it back, its an hour on hold, and three to five business days.. We strongly encourage customers to take advantage of the time to unplug from technology! Clipper is an all-in-one transit card that keeps track of any passes, and value that you load onto it, while applying all applicable fares, discounts and transfer rules. Learn more about using Clipper on your phone. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. No. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com or 408-920-5335. The following cannot be used on iPhone or Android phones for fare payment: The Clipper Customer Service Centers at Embarcadero BART/Muni Metro station, AC Transit, and the Bay Crossings store are open with limited hours. Clipper says it does not take funds away, even if the card goes unused for years. If it is damaged, however, you will need to pay the $5 fee for a replacement card and restoration of your balance. I set up Auto-Reload, but its not showing up in my online account. Select machines accept credit and debit cards. With the start of the school year, "we had an avalanche of youth apply for the cards," said Clarence Johnson, spokesman for AC Transit. If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. Keep your phone handy in case an inspector asks to see your fare. There are no discounts available at the BART vending machines. At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. Phone. Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. What happens if I tag on, but I change my mind? Monthly passes are for a specific calendar month and must be loaded to your card before the pass expiration date. The correct fare will be automatically deducted and tickets with remaining value will be returned. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. Please note: Once you convert your plastic card to Clipper on your phone, you will no longer be able to use your plastic card for transit. You may also reach our call center between 7am 7pm Mon-Fri at 800-888-2535. If you have a monthly pass, it will obviously expire at the end of the month. Complete the form below and a dedicated account manager will be in touch. Otherwise, you will be logged out automatically. You may also call us at 1 (800) 888-2535 (7am 7pm PT, Mon-Fri) and a reservations agent will return your call to assist you as soon as possible. Clipper is now available throughApple Pay and Google Pay. How long do I have to pick up the value before it expires? Boarding starts 1 hour before your boat is scheduled to leave. Be sure to review the paper ticket fare chart at the station. Select Clipper card and follow the instructions to add a card and load value. Visit our Ticket Sales page for information about purchasing Group Tickets or School Sponsored Field Trip tickets. What if Im having trouble using my Clipper card at a bike share station? Check out our virtual tour of the Victoria Clipper V! You can only purchase an HVD ticket online by setting up Autoload or through a transit benefit program. Your 31-day pass becomes active the first time you use it to pay a fare. The most you can load online at any one time is $255. If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to tag and go to pay for your ride. You will select your seats when making your booking. Some purchasing limits applyas outlined on our sales page. Will the toll lanes reduce traffic jams? All discounts are set up in advance through Clipper. In Seattle, the nearby Bell Street Pier garage is located at 9 Wall Street, directly across Alaskan Way from the Edgewater Hotel. Comfort VIP Best of the best seats in Comfort Class! Center your Apple Watch display over the "Tag Here" graphic on the screenyou might have to hold still or rotate your wrist to align the device properly. You must apply for an RTC Clipper card in person at a participating transit agency. U.S. Customs & Border Protection will start processing passengers at least one hour before departure. Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. To add a card to your Android phone, open Google Pay and click the + sign. The top outer viewing deck is open to all guests and is non-reserved seating to enjoy during our whale watching trips. Clipper account access including checkingyour balance can be found on the Clipper website. On the cable car, the conductor carries a handheld card reader. Can I get reimbursed? All rights reserved. 4 yr. ago. Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. After we collect payment, we will send you an email confirming this. Your mobile wallet will display purchase options for your selected Clipper card. At check-in, bikes must be stripped of any packs, tire pumps, water bottles, etc., and a Bicycle Acceptance waiver must be completed and signed by the passenger. It still says my trip is in progress, any way to cancel this? You can use cash value on all transit systems that accept Clipper. Thats why we say to allow a few extra days if you are picking up your value on a bus. Online, I can only see our last three months of transactions, and Im sure all $100 didnt go into two cable car rides and one bus trip. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. Children 4 and under ride free but everyone else must have aClipper card (a plastic card or in your digital wallet)or a BART paper ticket (no longer sold at stations except SFO) with funds loaded. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. Weekly and monthly passes are not available. You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. The tag will not register if you place your device or card too low or high on the screen. Had to call a couple of weeks ago, and got a live person really quickly. But if you tag off, Clipper will return the difference of $6 to your card. After the end of the sales window, be prepared to pay your fares with cash value. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. This is just another barrier to transit: an opaque payment system. The RTC Clipper card is a version of Clipper created for passengers under 65with qualifying disabilities to provide 62.5% off. If you want to change your class of seating, you will need to reach out to our Reservations team. Delays in receiving the new youth Clipper passes have also been an issue, although AC Transit officials say this is a temporary problem. Clipper is available for mobile phones through eitherApple PayorGoogle Pay. Credit card charges are processed immediately. Luggage items between 51 to 70lbs will be charged $30.00 USD / $35.00 CAD and luggage items over 71 lbs. To use your plastic card, locate the Clipper reader and tag it by holding it flat against the Clipper logo. Most card readers are updated within a day, but please allow up to 5 days for readers on buses and Muni light-rail trains to be updated. To provide payment, log in to your Clipper account and edit your Primary Payment method. RTC customers can transfer their RTC cards to their phones for mobile payment and continue to receive all their discounts, but their plastic card can then no longer be used for fare payment. Pre-boarding is available on most departures if you need a little more time to settle in, such as familiestraveling with childrenages 5 and under and those with difficulty walking. It currently shows I have the amount in the pending passes area but shows I have it in cash value. You can also add value through the Clipper app. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, except SFO where only paper tickets are sold as of October 2022, Some purchasing limits applyas outlined on our sales page, 2023 San Francisco Bay Area Rapid Transit District, Open the Wallet app and press the plus + icon, Open the Google Pay app, scroll down until you see the Discover section. If you are a booked guest, you can quickly change or confirm your seats by visiting our seat selection portal. Economy Panoramic Upgraded window seats in Economy Class. After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. Yes. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. Two beeps and a yellow light means you paid, but your remaining balance is less than $2. Please call 800-888-2535 or submit your request via our contact us page. Or get help resolving other issues with your account. Dumbarton Express. While Clipper is used to pay for BART, it is not a BART product. 2020, Metropolitan Transportation Commission. -Sign up for Clipper-Access Clipper Account-Clipper Customer Service. If you haven't reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider. I set up Auto-Reload, but its not showing up in my online account. Enjoy the convenience of booking the entire trip all at once. It currently shows I have the amount in the pending passes area but shows I have it in cash value. Muni offers several ways to pay your fare. US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. There are three seating classes on the Victoria Clipper ferry. Please note that you cannot use your phone to unlock bikeshares. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. To find out more information about replacing an RTC card, please visit 511.org. Why not? How do I add value to a Clipper card on my phone? On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). I've found putting the Clipper as close as possible to the outside of one side of my wallet and then being careful to always tap with that side down helps. After we collect payment, we will send you an email confirming this. The top outdoor viewing deck of San Juan Clipper is open and available to all guests during our trips and has bench seating but is not used for reserved seating. Imagine you want to take a trip on SMART that costs $5.50. 2,123 Reviews. For more information, visit Sales and Service Locations. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. While Clipper processes your cancellation request immediately, there is a slight delay in this information reaching card readers. There is a $5 fee for this service. County Connection. To find out more information about replacing an RTC card, please visit 511.org. Key Clipper information translated to Spanish. Key Clipper information translated to Spanish. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Balance protection Online accounts Card cancellation, When value is available Online orders Blocked cards, How it works Mobile payments Clipper mobile app, How RTC cards work Accessible information Using Clipper equipment, Proof of eligibility Eligibility change Balance transfers, Protecting your privacy Information retention. During the summer during double sailing days, there is a luggage storage area at the Seattle Clipper terminal where you can store your luggage (for $10.00 per bag Credit Card ONLY, cash not accepted) while you see the sights in Seattle. Yes, you can set up your Clipper card to automatically reload cash value, multiple passes or any combination of cash value and passes. This is different in the phone environment. All rights reserved. Call Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929, to request reimbursement of any cash fares you feel have been mistakenly charged to your card. If you dont have an international data plan, be sure to disable your phones data settings until you can find a hot spot to avoid charges. You can load a Monthly Pass on your card, as well as cash value for Single Rides or a Day Pass. Find your card and select Manage Auto-Reload from the More Options menu. When traveling between the United States and Canada it will be necessary to pass through Customs and Passport Control on either leg of the trip. Log in to your account with the email address we have on file and provide an updated email address. See our Virtual Tour of the Victoria Clipper V. Our direct route between Seattle and Victoria, BC on the Victoria Clipper V ferry is around 2 hours and 45 minutes between Pier 69 in downtown Seattle and Belleville Terminal in Victorias downtown Inner Harbor. Should you want to change your booking in any capacity, a $30 USD fee will be charged and you must contact us to modify your booking. Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. You can order a card and value online but note we can only mail cards to domestic addresses. Robbins parking lot locations are also available for overnight parking. Visit Us Get an adult, Youth or Senior Clipper card Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. Vista Panoramic Upgraded window seats in Vista Class. For iPhones, theantenna is in the top third of the phone. There is a 50 cent surcharge per trip for paper tickets. Oakland plans to unleash pothole blitz to fix notorious street damage, Los Gatos: Hundreds still without power as Black Road repair project finishes early, Dear Abby: I love my wife but I think I better get divorced, Dear Abby: My wife said she doesn't like it, but it's part of my life, Harriette Cole: She has gone too far with the remote work option, Bobcat seen using Highway 17 wildlife crossing hours after it opens, Authorities: Man bombed PG&E transformers in South San Jose, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, William backed Harry and Meghan's eviction, prefers brother never 'set foot in England again', Map in Murdaugh murder case: 5 deaths and a mysterious shooting, Ask Amy: I didn't ask for what I wanted, and I'm sad they couldn't guess, Miss Manners: I felt bad that they all skipped her baby shower -- and then I found out why, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information. Please learn more about traveling with pets. I was charged the wrong fare. We took that balance and put most of it onto our Clipper cards, for the day that we would once again ride the rails. We do not accept cash, checks or debit cards requiring a PIN. Learn more about required travel documents. In Victoria, very limited daily pay parking is available at the terminal and overnight pay parking is available at the Hotel Grand Pacific, which is about a block from the terminal. This means anything that is considered a felony in Canada, even if it is not a felony in the U.S. No, there is no smoking or vaping onboard the Victoria Clipper V or San Juan Clipper. Can I manage my Clipper account and pay my transit fares with my phone? In your Clipper account, select"Add Value" and selectTransit Pass then BART and then the amountof HVD you want. Can I set up Auto-Reload for cash value and a pass? Roadshow. Clipper defines a child as 11 years and younger, but hotels and tours may have different child ages. This means we couldnt process your payment for automatic reloading. Visit clippercard.com and buy online. What does it mean to pick up my value and why do I have to wait to do it? You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. Infants under 1 (<1) are free on the Clipper, but are not provided a seat. Well I paid online so my serial number for the card is correct and said the $20 is ready for "pick up" which I went to the bart station and asked . Discounts; Where to Use; Locations . The Victoria Clipper V can accommodate both standard and motorized wheelchairs on the main deck of the vessel. Sign up for year-round getaways, special offers, and more. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? Cookie Notice Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must tap your card to a card reader to load the Go Pass within 180 days (Note: This counts as your tap on). Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate.
Kona Koko Brown Discontinued,
White Ring Around Lip Piercing,
What Does Apo Mean In Real Estate,
Rappers With Doctorate Degrees,
Ako Zistit Trhovu Cenu Pozemku,
Articles C