Youll be able to transfer money to your bank from your account on AXS.com. Remember, your friends can always transfer tickets back to you. It depends. Flew in for this show. Your AXS Mobile ID ticket will now show up. Official Tickets and Your Source for Live Entertainment | AXS.com AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Sorry we couldn't be helpful. it must be some garage shop with three programmers. Flew in for this show. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Can seats be transferred to someone who doesnt have an AXS account? Go into the app, look at the ticket. If you see a Sell button next to your tickets in your account, you can sell them! Otherwise you have until your friend creates an account to cancel the transfer. To login, use the same email address you used when purchasing your tickets. Yes We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Privacy Policy. Tickets Not Showing Up In AXS Hello! Stub hub sent my hockey tickets for a las vegas game to axs. At this point, you should see your tickets in the MLB Ballpark app. I was never able to get ahold of SH again. axs allows you to transfer ticket you have bought from within the app. Your guests will need to create an AXS account to receive tickets. The gig has not been cancelled we just chose not to go. Use the same email you use on StubHub. Site Map | AXS tickets are delivered to AXS accounts within 24-48 hours of the event . i spent the next 2 hours trying to get the axs app to work and get my tickets. Your tickets will no longer be listed for others to buy. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Create an account to follow your favorite communities and start taking part in conversations. So you can sell on StubHub or any other way you find. For more information, please see our AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Click the Sell button next to the event in your AXS Account. and our Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. AXS Mobile ID allows for convenience, flexibility and security. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. i assume they will try to get me to receive the tickets using axs again. You will enter your community username and new password and done! If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. You also have the option of transferring and listing your tickets for sale prior to the event. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Sign into your AXS Account and click Listings. Help us improve this article with your feedback. may not be valid. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Ask the Community Contact Support Is there any way to get any assistance? They said they would get in contact with the seller and have the tickets transferred over. Then your friends can get in with their own phones using the AXS app. We are changing the way you register and sign-in to the StubHub Community. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. The event staff will scan this digital barcode to let you and your party into the event. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. How do I transfer AXS Mobile ID? AXS Mobile ID tickets are digital and cannot be printed for venue entry. You will enter your community username and new password and done! On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Most mobile transfer tickets will not be immediately available. I bought two tickets to a New York Islanders game at Nassau Coliseum. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Here's how it works: Click the Transfer button next to the event in your AXS account. AXS Mobile ID allows you to manage . Thanks! Many fans find it best to TRANSFER the seats to their guests prior to the event. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. What if my guests arrive at different times? Stubhub assured me my tickets would be available. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Customer service all the way to your seat, 2000-2022 StubHub. | Your tickets will no longer be listed for others to buy. Select the tickets to transfer and enter the recipient's information. Copyright The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Have been on hold 3+ hrs. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Click the Transfer button next to the event in your AXS account. All rights reserved. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. We are changing the way you register and sign-in to the StubHub Community. Enter the recipients first name, last name and email address, or select from a list of. Bought tickets for a group? Manage Cookie Preferences Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Even if you call within 48 hours of your event, you will probably get no help at all. Help us improve this article with your feedback. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Never. No paper tickets required. After completing the account information, you may buy, sell or manage any seats in your account. StubHub told me to call AXS and let them know this was due to the show being postponed. On the Review page, click the List Tickets button to finish. You'll then be asked to review the transfer. The game is in 36 hours. If you already have an AXS account, the tickets will be transferred to your account automatically. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) it never happened. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) You may also review your transfers and purchase history at AXS.com. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Here we are. Here we are. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Sorry we couldn't be helpful. I have a problem with AXS Tickets Are you having issues? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. After completing the account information, you may buy, sell or manage any seats in your account. If they already have an AXS account set up the tickets will go in their account automatically. Why did the venue decide to use AXS Mobile ID? i had the exact same problem. You've been successfully subscribed - thanks! Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Theyll also need to get the AXS app. After the switch, you will enter the email address you use to access the community in order to reset your password. Press question mark to learn the rest of the keyboard shortcuts. When I sell tickets, do I have to deal with the buyer? I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. [deleted] 1 yr. ago. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Open the App and sign in to see your tickets. How do I use the Rockets App to enter the building? It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. What is AXS Official Resale and where do the tickets come from? Now we just want to get rid of them ugh. Tickets Seat numbers it lists 13-16 ? Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Cookie Notice Reddit and its partners use cookies and similar technologies to provide you with a better experience. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All Rights Reserved. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Click the Transfer button next to the event in your AXS account. When listing tickets, you decide how long your listing will be available for others to buy. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Lindsay is the author of this solution article. If you do not currently have an AXS account you will be instructed to create one during your purchase. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Theyll just have to create an AXS account to claim their tickets. Article. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Apparently it is actually AXS? When I buy tickets, do I have to deal with the seller? If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. After that, the tickets will be theirs to use with the AXS app. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Privacy Policy. How will I know if my transfer was successful? If you see a Sell button next to your tickets in your account, you can sell them! When its time for the event, they can open the app to show their tickets on their phone. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Never. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. When your tickets sell, youll receive an email informing you of the sale. Yes No Still Need Help? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. This will bring you to the page to confirm the correct email associated with the order. I purchased tickets for a concert back in February. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Yes Can I still use a ticket after I have transferred or shared it with someone else? AXS handles payment and delivery so buyers and sellers never interact with each other. Can I have multiple tickets on one phone? And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Third-Party Resale Tickets: Everything You Need to Know. Help us improve this article with your feedback. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. What are my options here? How far in advance can I access my tickets? No. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Why did the venue decide to use AXS Mobile ID? When your tickets sell, youll receive an email informing you of the sale. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. may not be valid. Ability to transfer and/or sell tickets varies by show and is subject to change. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Anyone have success getting something similar resolved day of show? I purchased tickets for a concert back in February. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". It depends. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. How will I know if my transfer was successful? This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Did you find it helpful? The Fox Theater Foundation. Tap Tickets Tab (pull down on the screen to refresh if necessary). AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Then when it sells and you are paid, you transfer it using the app. However, we recommend that you transfer tickets to each person attending the event. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Review listing information and choose Credit Card for payout. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Use the same email you use on StubHub. AXS handles payment and delivery so buyers and sellers never interact with each other. From everyone at Vivid Seats, we hope you enjoy your event! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Your Privacy Choices | Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? When fans have tickets they cant use, they list them for other fans to buy. Present the scannable QR code at the door for entry to Toyota Center. On the review page, click the Transfer button to send the tickets. Also, to make it even more . Customer service all the way to your seat, 2000-2022 StubHub. What if my guests arrive at different times? Step 1: Download and Login into MLB Ballpark App. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. If they already have an AXS account set up the tickets will go in their account automatically. Its up to the promoter, artist, or team if you can sell tickets or not. After logging into the app, verify the tickets are available in the app. We bought the tickets through AXS and we have no clue how to sell or transfer them. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Just follow the simple steps to make the tickets officially yours. totally rinky dink. There has to be some way, right. Select the tickets to transfer and enter the recipients information. After that, the tickets will be theirs to use with the AXS app. The concert is tomorrow. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Overall, disappointing, but fair. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Otherwise you have until your friend creates an account to cancel the transfer. why the hell can they just not send you the tickets in an email, as an option? No. i will not book anything on stub hub as a result. Your guests will need to create an AXS account to receive tickets. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. If available, youll see the option to get tickets with AXS Official Resale on the event page. If you do not currently have an AXS account you will be instructed to create one during your purchase. I tried calling axs.nobody was home. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Before following any of the steps below, make sure you download the Official Houston Rockets App! | On the review page, click the Transfer button to send the tickets. Use of this website signifies your agreement to our. Transfer tickets to friends (for select events). OR. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Select the tickets to sell, and then set your price and selling options. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Select the seats you would like to send. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. They assured me that the tickets would be transfered once they got ahold of the seller.
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