If you booked through us and want to leave a review, please sign in first. As the UK's biggest experience day retailer, we can negotiate the best prices for you. You can sort and/or filter them by time of year, review score, and more. Fitness passes are 25.00 (card payment only), and if you sign up for membership on the day of using your fitness pass, that 25.00 is reduced from the cost of your first months membership! Many different travel sites will offer discounts or deals at different times for rooms at Mercure Cardiff Holland House Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. were traveling with tour group of 47 people only 4 people with luggage could fit in elevator at a time would not Read more, DONT STAY THERE!! Well what a Welcome! This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. There are more repeat guests here than most other properties. Spa Fitness. You can also choose between two sumptuous eateries. The Cardiff Magistrates Courts are just a few hundred feet from the hotel front doors, with St. Davids Cathedral beyond that. Would rate this one of the worst hotels weve stayed in. The joint memberships can only be offered directly in the club so please come in to discuss this further. This is a Proud Certified property where you can be extra sure of a welcoming stay. Book the hotel with real traveler reviews, ratings and latest pictures of Mercure Cardiff Holland House Hotel & Spa. Which popular attractions are close to Mercure Cardiff Holland House Hotel and Spa? Near to a grass area for dogs 4 7 Letter of Appreciation Review of Mercure Cardiff Holland House Hotel and Spa Reviewed October 2, 2020 via mobile We visited this hotel for many times since 2018 as the location is so close to the city center for convenient shopping. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will personally share this with Jemma and the team too. Food can be delivered to guest accommodation. Options for breakfast were cooked breakfast (I don't eat meat and wasn't going to bother with the eggs or mushrooms again); cereal; yogurt; fruit; breads; porridge; mini pastries and some juices - none of it was particularly amazing and definitely not worth 15! We have more than 70 million property reviews, all from real, verified guests. I was also told by one receptionist that the Indoor Market was closed for refurbishment - this was not true, it was open and thriving. Steam room was too hot for us! Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Mercure Cardiff Holland House Hotel & Spa, Cardiff: Info, Photos Mercure Cardiff Holland House Hotel & Spa - Expedia I will address food quality with the chef and see what can be done to improve on it. And if youre looking for something lighter, relax in style in the Lounge Bar. Are any cleaning services offered at Mercure Cardiff Holland House Hotel and Spa? Five star service , Dear J7263CHalia, Thank you very much for taking the time and leaving us your amazing feedback. - The shampoo bottle in the shower area was empty, so obviously not checked when cleaning room, I told reception 4 times that there was no shampoo in the shower - ended up taking some from the maid's cart one morning as no action from hotel. The ideal location for getting around the metropolis and as tranquil as can be, its a retreat that surely has to be on the radar whenever you seek a day of pampering or a long weekend of pure indulgence. Miller Great location! What are some restaurants close to Mercure Cardiff Holland House Hotel and Spa? Something went wrong please try again later. Some areas of the hotel are a bit old and furniture dusty. Respect the privacy of others. 30-inch flat-screen televisions come with satellite channels. Enjoy the benefits of the ALL loyalty programme with Mercure. Cancellation and prepayment policies vary according to accommodations type. *Prices start from, based on a one night stay in a standard double room for two guests. Pets allowed on request. Price subject to the hotel conditions, period and availability. Copyright 19962023 The room was lovely, the bed was super comfy and we had amazing views of the city. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel staff were incredibly helpful, the room was lovely and comfortable and the leisure facilities were a welcome break from a busy life. Is Mercure Cardiff Holland House Hotel and Spa located near the city centre? - Not enough towels - 2 hand towels for the sink area, and 2 large ones - none for hair. For the best room deals at Mercure Cardiff Holland House Hotel & Spa, plan to stay on a Monday or Wednesday. An excellent place to unwind with a friend. Dining is the purest of pleasures at Holland House, so visitors can expect a thoroughly absorbing taste experience here. Thank you once again. Wonderful Christmas Parties 2023 at the Mercure Cardiff Holland House emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Mercure Cardiff Holland House Hotel And Spa. Check out the fantastic gym and the spas seven tranquil treatment rooms. Try again. found during checkout. She then abruptly told us that check in was at 3pm. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Reception staff definitely need customer service training. It was so watery and did nothing for my hair! Welcome treats in the fridge (free). Mercure Cardiff Holland House Hotel & Spa - Orbitz Lovely, friendly and accommodating staff. The staff were friendly and I was upgraded to a bigger room which was a nice touch. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Mercure Cardiff Holland House Hotel and Spa - Tripadvisor When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Deluxe . The hotel features 172 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. Cots and extra beds are not available at this property. They are also applicable regardless of the sentiment of the comment. There are 22 conference rooms at the hotel, located in easy reach of Stratford upon Avon & Oxford, with ample parking. Individuals can join online using this link but if you are considering joining as a couple we offer a joint membership at a discounted rate. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as this one. Kind Regards. 24-26 Newport Road, Cardiff, CF24 0DD, United Kingdom That's how we know our reviews come from real guests who have stayed at the property. If we find any, we delete them and, if necessary, take action against whoever is responsible. Situated in the real heart of Cardiff, this hotel has an excellent location score of 8.6. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Breakfast was very tasty and the room was clean. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. This is a Proud Certified property where you can be extra sure of a welcoming stay. It is located in Tredegarville.Some of the popular transit points from the hotel are Cardiff Queen Street Station (300 mtrs) and Cardiff International Airport (15.7 kms). Is the spa included in the price or is it extra for the spa facilities? Not a great start . Sign up and we'll send the best deals to you. The spa area looked lovely and the pool was nice and clean. Queen Street Rail Station is less than 10 minutes walk away. New Theatre is the closest landmark to Mercure Cardiff Holland House Hotel & Spa. . WiFi is available in all areas and is free of charge. Booking was easy and we received an email with booking confirmation and a checkin time of 2pm. You can also compare prices and book all best hotels in Adamsdown with one-stop booking service on Trip.com. Spa Day with 50 minute Treatment and an Afternoon Tea for - Buyagift Room was spacious. Holland House is perfectly suited to your business and leisure needs, with the biggest conference facility in Cardiff capable of seating up to 700 guests. Is use of the spa included in the overnight stay price. Is the pool/spa free to use or does it come with a cost? It was not nice being greeted as though we were lying and referred to as the spa breaks booking! We sometimes show external review scores from other well-known travel websites. It contains 172 rooms that come with panoramic city views as well as free Internet access, breakfast in the rooms, air conditioning, private bathrooms, and linens. We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. Join our free loyalty programme today. And when youre satisfied with your efforts, make sure you spend yet more quality time in the Jacuzzi. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. See 3,627 traveler reviews, 1,324 candid photos, and great deals for Mercure Cardiff Holland House Hotel and Spa, ranked #26 of 75 hotels in Cardiff and rated 4 of 5 at Tripadvisor. Mercure Cardiff Holland House Hotel and Spa - Tripadvisor Please enter the dates of your stay and check what conditions apply to your preferred room. Mercure Cardiff Holland House Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Couples in particular like the location they rated it 8.6 for a two-person trip. Loved the use of the Spa and a really lovely bar area to enjoy a drink or two in the evening. Cardiff Spa & Wellness Center | Book Your Cardiff Spa day Online The rudest staff, except the lovely new man Sabil at reception who was getting no help from his superiors sitting in the Read more. Room Deals for Mercure Cardiff Holland House Hotel & Spa - Hotwire This hotel was highly-rated for its very comfy beds. The breakfast is the reason for an extra star, it was lovely and cooked so well. Specialised packages make it an easy access relaxation point catering for mums-to-be. Excellent food and spa facilities Offer subject to the hotels conditions and availability, and the availability of the offer in the chosen hotel. 3,632 reviews #26 of 75 hotels in Cardiff Location Cleanliness Service Value Travellers' Choice A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. Please arrive early to avoid disappointment.You may bring your own padlock with you or purchase one for 5.00, subject to availability. Breakfast buffet was excellent, lots of choices. We have more than 70 million property reviews, and they're all from real, verified guests. Rooms very small, smelled very small breakfast selection only one working lift and we were traveling with tour group of 47 people only 4 people with luggage could fit in elevator at a time would not recommend for a large tour group, Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Cardiff Holland House Hotel & Spa. We've sent you an email so you can complete your subscription. Went to Cardiff with my daughter for a few day's break and to visit my student nephew. Breakfast plentiful . Spa Naturel Fitness has nine health clubs & spas to choose from throughout the UK - Find your local Spa Naturel and be pampered today!