As you enter the Trade Assurance checkout, you will be required to first specify the shipping date, and confirm if the order shall comply with the quality requirements agreed in the purchase contract. 1. These could include what language you prefer and location you are in. Still waiting to receive the confirmed return address. HS code 6402.2000.00 and my shipper will give me the document from china custom Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel. I assume the cost is carried by the buyer though. How can I get alibaba to get in this case??? Hi, It is committed to providing safe and efficient transaction services for global buyers and sellers, integrating resources from all parties to provide comprehensive cross-border payment, settlement, finance, logistics and other services help buyers and sellers . But for international transfers, your seller could be waiting between 3 and 7 business days to receive the payment. I will be going to China Embassy and China Trade Ministry to complain wish me luck, btwwhich company you buy fromwe need to share rouge sellers information. I open the case against don they still refused. I have a trade assurance contract, and my product was shipped past the date we agreed on. It is all aggregated and, therefore, anonymized. functionality specifications are clearly written in the purchase contract. Is it possible to open a US bank account LLC as a non resident? Thanks One of the easiest ways to pay on Alibaba using Wise is with your Wise Business debit card or through international bank transfer. Explanation not to exceed more than 2000 characters. how can I make sure the seller receive the disciplinary actions it deserves? You can sign into ", Low transaction fees (US $15 per transaction). Once you have made the initial payment, you can negotiate with the supplier to pay the balance before or after your order has been delivered. | Laiwang This compensation comes from two main sources. High charges and currency conversion fees on the transaction. Add-ons are optional services not included in the Asia Import Platform. Eventually i was offered a refund of aprox 30% of the order value, i responded requesting a figure closer to 50% and Alibaba simply closed down the dispute. Is this covered by Trade Assurance ? Alibaba.com introduces a trade assurance service to facilitate both supplier and buyer. It is due to the help of various options we discussed above. AliExpress Store 9. You can transfer directly to the Chinese bank account of Alibaba.com. Looks like option that does not require quality inspector but I surmise proving quality mismatch would be the hardest part without at least some report from quality inspector. Will t. Do the buyer pay extra amount for trade assurance? | Alibaba.com Hello, 1. The first step to buying anything on Alibaba.com is creating a buyer's account. Can you get your money back if you get scammed on Alibaba? Skyrocket your sales, Join our facebook group to get Daily Product Updates. Best Regards, Fredrik Gronkvist, Co-Founder, FREE WEBINAR: How to Import Products from, Finding the Right Supplier on Alibaba, Product Samples, Common Scams, Quality Control & More. There are various Alibaba payment methods available. It will hold the payment till goods acceptance by you. They do not handle the payment as far as I am aware. E-Checking - the transaction fee is $15 per transaction. How does Alibaba Trade Assurance protect buyers? Settle your claims to a satisfactory outcome. Seller then stated that they dont do refund or returns however that was disclose when I order the machine. However, keep in mind that there is a maximum transaction amount for orders paid via credit card. Some companies have extra transaction fees. | Umeng 4. PayPal is considered one of the safest ways to pay on Alibaba, because it offers a level of buyer protection. 3k? January 17, 2023 Changing your credit card on Alibaba is a simple process that only takes a few minutes. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. Alibaba Trade Assurance Explained: A Complete Guide, insurance, warranty or unconditional refunds, received the funds by the time you receive the products, https://www.sitejabber.com/reviews/alibaba.com#12170, https://www.chinaimportal.com/blog/letter-of-credit-payment-china-guide/, https://www.facebook.com/TradeAssuranceFailure/, https://rule.alibaba.com/rule/detail/2155.htm, https://www.chinaimportal.com/all-categories/, https://resources.alibaba.com/topic/801362880/Quick_Guide_to_Trade_Assurance.htm, These cookies are set by the GDPR Cookie Consent plugin and are used to store whether or not visitors have consented to the use of cookies, These cookies are used to monitor the email newsletter's performances, These cookies are used to show targeted ads to the visitors of our website. And the prices can be seriously low when you place bulk orders. Now she is doing this. Lets run through a few of the pros and cons of each, including processing times, fees and security considerations. It depends on what payment method you choose, click the article below to know the most complete transaction fee. Do you want a better price on product or shipping? Instead, its critical to define product quality in technical terms. 6 How do I avoid shipping charges on Alibaba? Heres how to do it. The Trade Assurance is a great feature, empowering buyers to claim compensation if the supplier has evidently failed to comply with the buyers (clearly stated) requirements. You can attempt to get it waived by contacting your credit cards customer service department and requesting they waive the fee, but this wont guarantee the issuer will waive the fee. But, it is crucial to find a reliable payment method to ensure buyer protection. They simply told me too bad. * Trucking container & shipping schedule. Although these are nominal charges, you have to pay to use this service. US importers can apply for simple and trade finance. I already raised a complaint to the Trade Assurance platform but there is no clear time frame when they will respond or resolve. | Taobao Marketplace Thank you for your patience and understanding. How shall we define product specifications for our product/s? The process seems very difficult and only favours the supplier. While Export Custom clearance/ export duties remain to be handled by One Touch. It ensures the quality of goods and timely delivery. (seller did not want to swap defective unit) These currency conversion fees are most likely to be encountered if a cardholder withdraws U.S. dollars from an international ATM. After sending money online, a payment notice screen will appear. Competitive rates. Get the exclusive 15-page Case Study to learn how to import products from China, Vietnam, Thailand and India. thanks. Many establishments frequented by tourists will offer the option of paying in your home currency. As consumers, you needn't undertake transaction fees via PayPal. For buyers, you may buy goods at a lower pric. But if a person wants a million dollars worth of products at one time, is there something that is stopping them from just making 33 separate orders of the same thing at once, even though its actually one order for all intents and purposes? Additional Payment for custom clearance is also an Alibaba's scam 5. | Alimama The invoice they have sent me shows the company as the account holder . I tested and tried almost all the available Alibaba payment methods. | Showroom When i complained they are no expecting me to start the process all over again. Regardless of what type of credit or debit card is in hand, travelers should verify fees before using an international ATM. If you ask me, you should not even use the term good quality with suppliers, as this can mean different things depending on who you ask. So an importer might buy watches for sale in an upscale distribution channel, and end up with a basic QC inspection based on AQL limits of 2.5% (major) and 4.0% (minor). If you are Brazil buyer, you can use Boleto to pay. shipment returned yesterday by customs, they consider our product medical device and needed to be fda registered by the supplier. I think paying by trade assurance is best choice for you. 2. Alibaba is currently handling the dispute.. but Ive a bad feeling to be honest. Youll need to pay the balance payments within 60days of products shipment. Alibaba is very clear on how they deal with situations when quality is not detailed in terms of technical specifications: What if the agreed quality requirements are not clear? Goods are ready. Hi! Several options exist to help you avoid foreign transaction fees when you travel abroad. Check out our guide to discover how to proceed. e-mail: oseru_opaleye@yahoo.com. I Am frustrated and demand the refund because I am not satisfied with the machine. Alibaba Pay Later is not available to everyone. Whether you're a new shopper or an experienced Alibaba customer, this article will provide you with all the information you need to change your credit card on Alibaba quickly and easily. Likewise, it can go up to $45 per international transaction. We are sorry that this post was not useful for you! Trade Assurance disputes can only be filed if the quality control clearly shows that the supplier has failed to match your defined quality requirements. Cash withdrawals from international ATMs are also subject to fees. 15 Alibaba Scams: How to Avoid Alibaba Scams/Fraud? - Supplyia Join one of our free consultation sessions. | YunOS The last option covers entire transaction and allows buyer to approve quality within 15 days of clearing customs. Kindly note that currently there is no longer a minimum transaction amount for Trade Assurance orders. This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. 1. 1. they have Trade Assurance listed on their website as being available to transact through. It is important to know your cards features. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. This is just one scoring method and a credit card issuer may use another method when considering your application. My name Vibol from Cambodia. It charges 3.9% to 4.4% and $0.30 US Dollars per transaction. Today I was asked about the condition of the received products & to show pictures of it. 4. Our Company uses cookies that are essential for you to browse the website and use its features, such as accessing secure areas of the site. Or, If there is someone else I should talk to please let me know. But Alibaba acts as a middleman between the buyer and the seller. what do you recommend me to do The truth is that very often, quality issues are caused by disorganized buyers, rather than suppliers. You wont usually pay a fee to buy products on Alibaba using PayPal, but the platform will charge as much as 3% above the base exchange rate for purchases in other currencies. Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards immediately after the first $300 is spent on travel purchases annually. Otherwise, you might face unethical Chinese suppliers and waste money. Either youve personal contacts there otherwise risks is way too high. And now is insisting I pay her direct to her bank account and refuses for me to pay on Alibaba with Alibaba trade assurance. Destination port : Surabaya, Indonesia. How to Avoid an Alibaba Scam. But the shipping agent said she would said invoice after she collects the goods. Trade Shows Travelers who dont have an account that reimburses fees may want to consider making fewer trips to the ATM and pulling out more cash each time to minimize fees. This bank is based in Singapore. But they dont really care about it neither.. the two messages I got so far was about to confirm that I only received half which is weird because I provided from the beginning my evidences since thats the main reason for the dispute. For transfers in GBP, youll pay around 1 unit of local currency. Your bank may also charge you additional fees. full sincere ent co Or you can go to "Message Center" to start an order. You wont get stung by foreign transaction charges, and youll be confident youre getting the fairest rate. E-check takes about 24 to 48 hours processing time to verify your funds. So the point shipment within 15 days was breached but seems they dont care. However, those manufacturers would of course not trade consoles on the side. Hello Curtis, if the supplier didnt deliver within the time that was agreed upon the trade assurance contract, I suggest you to get in touch with Alibaba to see if and how you can get a compensation, Hi, We help e-commerce businesses and brands manufacture products in Asia, Europe and the Americas. Now, the agent is asking for $385 for trade assurance payment (100% refundable after delivery), as said by agent. One of the most popular travel rewards cards is the Chase Sapphire Preferred Card. DHL itself personally confirmed that the first shipment was never physically handled over. First: Is Alibaba a scam? You cant make the payment of more than $5,000 unless escrow.com approves it. If the buyer rejects the low-quality goods, he must provide sufficient proof. Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel throughRead More. Email address. 11 Alibaba Payment Methods for Paying to Suppliers on Alibaba The company is in China, but I was told the warehouses are in the USA and Europe. Infringement Claims. Also, never disclose passwords and CVV codes to any other person. Which product standards and regulations apply to my product/s, in our target market/s? My new order at different company will have pre-inspection! I ask this because there isnt any evidence that we get stone. It seems this is Alibabas affiliated company that works as en export agent and issues proper exportation documentation for all Trade Assurance transactions and suppliers participating in it work with this export agent. First of all, they dont even receive the money directly from your credit card. You can sign into "My Alibaba" to find the order you want to make a payment for. They can only offer compensation based on the product value. Top 8 Alibaba Payment Methods You Can Use to Pay on Alibaba I have one that wants me to buy two get one free.thats quite a sum to risk for me. I recently completed an Ali Assurance order for a plastic extrusion line. A wire transfer service is about $40 to $50. Its transaction fees usually range from $20-80 per transaction depending on the payment amount and policy of the remitting bank.