I have so far sold 1,000 items and have a top seller badge. While you can certainly contact eBay, in some instances you may simply have to wait out your suspension period.If your eBay account has been suspended indefinitely which happens only in severe cases or after multiple violations eBay consultant Mordechai Epelbaum suggests waiting a year before contacting eBay about the possibility of reinstating your account.eBay threw you off their system. Or, maybe one of your customers requested a refund for a faulty product, which eBay paid and now you owe the platform money. In these cases, eBay will often remove your listing and notify you, as well as provide information on how to contact the rights owner for further information. unclaimed mail). If a copy of the notice isnt in your eBay Messages as well, then the email you received wasnt sent by eBay.Learn how to recognize suspicious emails and how to report them to eBay here. Thanks!I have only ever listed swimwear that was still in its packaging but the buyer never paid and I had a friend who loved them so I gave them to her. If your account was restricted or suspended because you need to pay outstanding selling costs or reimburse eBay for a refund to a buyer, you can make a one-time payment to resolve the issue. Heres everything you need to know if something goes wrong with an orderor if a buyer changes their mind and doesnt want the item anymore. Learn how to cancel a transaction, when it may be needed and how it may affect the Seller Level. Someone who sells unclaimed mail or someone who would buy unclaimed mail. 13-04-2014 View cart for details. Sometimes, manually adding products can cause you to make a mistake in the listing and violate the community guidelines. 10:01 PM. By using this site, you signify that you agree to be bound by these Terms of Service. Most shown have return addresses on them. If you don't hear from them, you should ring them, as many times as needed. The listing includes five confetti pieces for every album, or "era . Such requests may concern proof of identity, address or merchandise. 1. (If you didnt receive an email, check your messages on My eBay.). A suspended eBay account does not have any ability to act on the platform. Most often, eBay takes this step after issuing a few warnings. To maintain a safe marketplace, we sometimes restrict selling activity. Here is how you can avoid future restrictions: Move Away From High-Risk/High-Fraud Items: Choose a different category of items and select one that is less fraud-heavy. 13-04-2014 09:38 PM ( Intillectual property ) . Late shipments are a big no-no. If you see your eBay account permanently suspended for no reason, there probably is a reason. Many registered users enjoy the global reach the platform provides that they wouldnt have had otherwise. window.addEventListener('LPLeadboxesReady',function(){LPLeadboxes.setExitIntent('ZBgcokQxdc9A64g6EYrAcA',{dontShowFor:'30d',domain:'sellbrite.lpages.co'});}); 2021 GoDaddy Sellbrite, Inc. All rights reserved. Which was communicating with the customers and asking them to send a direct payment to my PayPal account. Indeed! Necessary cookies are absolutely essential for the website to function properly. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Neither are stock photos or copyrighted materials. I do not sell all the time, but it sucks that I can no longer sell in the area that I really need to be able to sell in right now as I'm assuming this decision is for good. I recently opened an EBAY account. How to Set up Your Shipping Options: First Steps, What to Do if My eBay Seller Account Is Blocked, eBay International Shipping Program is being expanded to international sellers, Update item specifics in bulk using the file download/upload feature, How to create a listing: the step-by-step guide, Rules and restrictions in selling: items categories and number of listings, How to register as a seller on eBay: step-by-step guide, How to set up your shipping options: step-by-step guide, How to Set Shipping Exclusions to Specific Regions, How to make your packaging eco-friendly: 11 tips for a sustainable eBay seller, How to make your listings more mobile-friendly, Checklist: your perfect listing to sell clothes, New Bulk Listing Tool: advantages and features, How to list faster with business policies, How to create a listing with a charity option, Selling Limit and Zero Insertion Fee Listings, How Listing on eBay International Sites Can Help Increase Sales, eBaymag: the tool to manage listings and optimize shipping, How Buyers Feedback Affects Your Feedback Metrics, How to improve your seller performance standards, Setting buyer requirements or blocking a buyer, What to do if a buyer has not paid for the item, Monthly Zero insertion fee listings and basic fees on international eBay sites, What does it mean for eBay to manage payments, How to set up and change your payment method for fees and selling costs, Selling Products with a CE Mark into the EU, Extended Producer Responsibility (EPR) for business sellers listing on ebay.fr, Extended Producer Responsibility (EPR) in Germany, Using of the UKCA/UKNI and CE markings in the UK market, eBay Verified Rights Owner Program and Intellectual Property Policy, eBay Stores on international eBay sites: fees and benefits, Building a repeat buyer business for your Store, Connect with more buyers using social media, Promoted Listings Standard, Advanced, or Express? 10:40 PM. Essentially, eBay reserves the right to let you know that your eBay account has been suspended at any time, thus preventing you from using it to its full extent. Once we receive your payment your account will be reinstated. Here are some things you can say goodbye to until you reinstate eBay account: If you got your eBay account blocked, you will surely appreciate the convenience of multichannel selling. These cookies will be stored in your browser only with your consent. Another performance metric you should watch carefully is your Transaction Defect Rate, which must be kept at or below 2%. eBay has a long list of restricted and prohibited items, including: Offensive material or hate speech are never allowed on eBay. Just recently, eBay suspended hundreds of accounts for price gouging during the Coronavirus pandemic. "We felt it was necessary to take this action to keep eBay safe (haha! Holds may be placed on your. Greetings all, I started reselling used clothes from thrift stores in 2017 then gradually upgraded and flipped new with tag clothes from outlet stores in 2019. Holds are often caused by payment issues or the need to verify your account information. @candd205 I suspect GovDeals (for mail at least). Once your account is set up, you can buy and sell, send messages to other eBay members, and leave feedback for buyers and sellers. The Sellbery platform offers a fast and easy option for uploading WooCommerce products to eBay and vice versa. If you dont up your game, your account may end up suspended completely. I'll just be the bigger person here though. You may need to make a one-off payment to settle your accounts. But because these policies are extensive and always changing, even the most conscientious eBay seller can make a mistake that leads to an account hold, restriction, or even suspension.If your eBay account has been suspended, its often only temporary. It all ties pack to eBays terms and conditions for buyers and sellers. This does make sense too. The platform reserves the right to take its time reviewing your account. - last edited on This provides the seller with another way to sell on eBay during their suspension because the stealth account isnt associated with the sellers name, address, IP address, or banking information.But using a stealth account isnt necessarily an easy fix for your suspension, for the following reasons: Your eBay account may be suspended only temporarily, but during this period, consider selling your products elsewhere. 13-04-2014 This may seem obvious, but sellers might not realize their products arent allowed. Here are some common causes for suspension: The reason for your accounts suspension will be communicated to your directly by eBay. Use of this site is subject to express terms of use. From here, click to make a one-time payment using your PayPal account or another payment method. Can't-Miss Way to Instantly Recover from eBay MC011 Restriction My brother was selling on eBay for 18 years and he got banned for not providing tracking for 20% of his orders. Getting your account reinstated depends on the reason eBay suspended your account. This is how eBay may just win its war with Amazon, How to respond to negative feedback on eBay: dos and donts, How to Provide Exceptional Customer Service on eBay, How to Optimize Your Listings for eBay Best Match, eBay Stars: What They Mean and How to Get Them. Thanks for replying, I realise now that I'm probably (partialy) in the wrong so its my own **bleep** fault ahhaa. In fact, you can lose sales because shoppers can retract their bids. If we believe your account has been accessed by a third party, we'll place a temporary restriction on your account for your safety. A suspended eBay account cannot be used to carry out any sales. Hoping to sell some old (but in great shape) office furniture I have. A restricted eBay account can still be open for buying or selling, depending on the reason for the restriction. A list of required documents and a download link can usually be found in My eBay > Messages. on This cookie is set by Hubspot whenever it changes the session cookie. 13-04-2014 I hope this post might of some help to other people who might be in this situation. Its actually refers to the number of transactions a seller has cancelled due to stock shortages or other issues. Learn how to recognize spoof emails. Once we receive your payment your account will be reinstated. Due to eBay policy, we cannot provide you with more specific information. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If the account is not suspended, but restricted for selling, you can still buy; if it is restricted for buying, you can still sell. 06-24-2022 Eight Things That Get You Suspended on eBay (And How to Get - inkFrog Right cross selling strategy, How to Sell on eBay: Extensive Guide on Becoming a Successful Seller. One Facebook user is selling a bundle of star-shaped confetti for $10, including different color confetti pieces representing each of Swift's albums. Could I really be restricted because OF DSR? At least, youll have a structure in place to prevent it from happening again. - Any supplier information that can't be verified" - don't use one. The platform will let you know how to do so, as well as share the cause for suspending your account. When I worked for the Postal Service, unclaimed mail did NOT go to the public. Payments on hold | eBay I have also refunded postage cost if I ever over quoted, as I'm honest and Im sure if a lot more buyers had left feed back my rating would be higher. My eBay account was permanently restricted. We'll start by explaining what an eBay account suspension is and what it entails. If it was a case of using copyrighted or stock photos, remove the offending material. When eBay places a hold, restriction, or suspension on your account, theres often an easy fix. Do any of these things and your selling will be restricted. The areas which are creating the greatest scrutiny are fashion & media ( illegal music & movie downloads ). Although reading up on eBays seller policies will help as well! If your eBay account is restricted or suspended, eBay will email you explaining what happened and what you need to do to get your account back. As soon as you fix the problem, your account will be reinstated. Simply open your eBay account and go to Messages. Heres what to do to get your account reinstated, as well as some advice to keep the income flowing during your suspension period. If you think someone is trying to take over your accountor already haswell work with you to secure it. Do not try to upload the same listings again, as they will likely be deleted again, pushing your account into suspension. Solved: Anyone else had their selling account restricted? - eBay We have taken this action out of concern for the safety and integrity of the eBay Community. If the problem is outstanding fees, you can make one transaction to get your account back. I remember a seller was selling a bag and I wanted it and it was removed and I was advised that it was done so becuase eBay belived it was a fake even though the seller had purchsed it from ASOS but the seller had "inspired by celine" in the description and that was enough for eBay to act ("inspired" = pretty much a knockoff), so you guys are on to something. 5 STARS . Having your eBay account suspended can be a major setback, especially if you rely on the online marketplace for income.Its a good idea to familiarize yourself with eBays policies to avoid account suspension in the first place. Here's what you might experience: #1. I was told I'm welcome to list in other areas (HA! - The current status of the seller's account - in good standing, unless again there is something they are not telling me. It allows the website owner to implement or change the website's content in real-time. Do your best to keep listings up-to-date and dont cancel an order if you can avoid it. Was your eBay account suspended? 11:10 PM. A for audacity, though - that's quite the business model! In this blog post, we will explore what they are, why they happen, and how to resolve them. eBay allows just 0.3% of cases to close without a resolution. In the past year 76 positive, 3 neutral, 7 negs!!! EBAY RESTRICTED MY ACCOUNT | Avoid This SIMPLE Mistake!
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