This!MASTERSOFTWARE,’HARDWARE’AND’MAINTENANCE’AGREEMENT! To renew your Software Maintenance Agreement, contact your reseller The following order of precedence will control in the event of any conflict in terms and conditions: 1) This Software Maintenance Agreement; 2) Amendments to this Software Maintenance Agreement (if any). Definitions. WHEREAS, Licensee wishes to license software … maintenance, software maintenance and third-party maintenance including, at its most sophisticated, certain types of outsourcing arrangements. License, Hosting, & Maintenance Agreement Page 1 of 13 Jive Confidential Version #181214 NOTE: THIS AGREEMENT WILL ONLY APPLY TO THE EXTENT THAT NO BINDING AGREEMENT, WRITTEN OR ELECTRONIC, (THE âOTHER AGREEMENTâ) IS ALREADY IN PLACE BETWEEN CUSTOMER (DEFINED BELOW) AND JIVE SOFTWARE, INC. Definitions. a) This Maintenance Agreement will cover all licensed Software and cen WUDOVLWHK DUGZDUH ´ +DUGZDUHµ . customers. Sellers of maintenance agreements must pay tax on their cost price of the materials transferred incident to the completion of a maintenance agreement. Purpose of Agreement. Entrust further reserves the right to terminate this Agreement upon the occurrence of any event that would entitle Entrust to terminate the license agreement applicable to the Covered Software (âLicenseâ). 3.6 The Customer acknowledges that there is no transfer of title or ownership to the Customer of the Software or any modifications, updates or new releases of the Software. Technical Support Agreement. IMPORTANT: THIS TECHNICAL SUPPORT AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR, IF PURCHASED OR OTHERWISE ACQUIRED BY OR FOR AN ENTITY, AN ENTITY) AND CPANEL. - 1 - SAMPLE SOFTWARE LICENSE AGREEMENT (Review Copy) THIS AGREEMENT is entered into as of XXXX ("Effective Date") by and between NIELSEN ENGINEERING & RESEARCH, INC. (NEAR), with offices at 605 Ellis Street, Suite 200, Mountain View, California 94043-2241 ("LICENSOR") and COMPANY NAME and ADDRESS ("LICENSEE"). If Licensee elects to renew its purchase from Licensor of maintenance and support services for the Software, Licensor reserves the right to change the terms and conditions as well as the prices of this Agreement, including, without limitation, Under the terms and conditions of this Agreement, Kofax, Inc. (âKofaxâ) grants you the non-exclusive, non-transferable, non-sublicensable right to use the enclosed software program, in object code form only (the âSoftwareâ), on a network or standalone computer. 1.1 âAgreementâ means this Bosch Software Maintenance Agreement, including the Maintenance Service Level Agreement referred to herein. (q) “Support and Maintenance Agreement” has the meaning set out in Section 3.4 hereof. Pricing varies based on type of product and current release level. CZ IMT shall provide support for earlier program SOFTWARE LEASE AGREEMENT BELOW: This SOFTWARE LEASE AGREEMENT is entered into, by and between TimberWolf Systems, Inc., a Texas corporation located at 10880 Cassandra Way, Dallas, Texas 75228 (hereinafter the "Lessor"), ... upgrades and bug maintenance as shown in Exhibit B (hereinafter referred to as the "Software"). For a Critical Malfunction, Vendor will provide an immediate correction which Vendor shall then promptly add to the appropriate part of the Software for Exelon to ⦠2.2 Term of Licensed Software Maintenance. Including the contract for maintenance of pdf software and intellectual property rights and the software maintenance contract is calculated in this legal agreement? fig. Emergency support is ⦠Entrust further reserves the right to terminate this Agreement upon the occurrence of any event that would entitle Entrust to terminate the license agreement applicable to the Covered Software (“License”). SOFTWARE MAINTENANCE AGREEMENT IN FORCE FROM THE 1st OF JULY 2020 3/13 2.1 The purpose of this Agreement is to define the terms and content of software maintenance services delivered by the Supplier and is compulsory when purchasing a license from the Supplier on an existing or custom-developed software. The degree of specification required in the Service Level Agreement will vary based on the nature, and If a maintenance service agreement is entered into between the Developer and the Client, it will be contained within its own document and not connected to this agreement. Program criteria Software Maintenance must be kept active on all active entitlements within a selected product line to receive the full benefits of Software Maintenance Program. The core maintenance services covered are the provision and/or application of software updates and upgrades. Infante D. Henrique, Lotes 2E e ⦠2.2 CZ IMT shall provide the software mainte-nance as defined by this agreement only for the last main version which was released by CZ IMT. This document describes the service level agreement (SLA) applied to manage the maintenance of the European Agency for Safety and Health at Work (EU-OSHA) websites, web applications and web tools which have gone live in the production environment. SOW Terms CZ IMT shall provide support for earlier program 6. . Through a Configuration Control Board (CCB), agreement will be reached on what corrections and enhancements will be provided in the next release. A maintenance agreement is a legal document that binds two parties for a maintenance service, such as HVAC, lawn care, private offices, and landscapes. In the next section the software maintenance, services and activities will be analysed for their implications on de fining Service Level Agreements. Individual updates at $150/per update The two dimensions for these 3.7. the terms of End-Customer's service plan and this Agreement. The Niagara Software Maintenance Agreement (SMA) is designed to assure access to the latest Niagara technology for cybersecurity, graphics visualization, provisioning, tagging, analytics, certifications, compliance and more. This document represents a compromise between the sophistication and complexity of our premium support agreement, and the simplicity and inflexibility of the basic agreement. Advantages of Software Maintenance Agreements Are you leveraging your Agilent OpenLab Software Maintenance Agreement (SMA) to keep your labâs data system current and running efficiently? Entrust further reserves the right to terminate this Agreement upon the occurrence of any event that would entitle Entrust to terminate the license agreement applicable to the Covered Software (âLicenseâ). The Service Level Agreement is intended to assure the vendor will provide the City an acceptable level of availability and performance of the SaaS application. 1). 1.9 Software Support means the standard maintenance and/or support to be provided by SolarWinds or its designated agents as set forth in this Agreement. For Power Systems, System i, and System p Programs under this Agreement, Customer may obtain upgrades to any more recent commercially available version, release or update. The Software Maintenance task is responsible to coordinate the continuous maintenance of the middleware components developed within the project and included in an EMI distribution, preserving at the same time their stability in terms of interface and behavior, so that higher-level frameworks and HSPS Software Maintenance Agreement_2015 SOFTWARE MAINTENANCE AGREEMENT TERMS AND CONDITIONS Hand Held Products, Inc., d/b/a Honeywell Scanning and Mobility, operating under Honeywell’s Sensing and Productivity Solutions business unit (Honeywell) and the The software maintenance agreement should specify fees, … Affiliate: means each legal entity that is directly or indirectly controlled by you on or after the Effective Date and for so long as such entity remains directly or indirectly controlled by you (where c) The term of this Agreement is for the period July 1, 2011 through June 30, 2012 at $53,856 per annum 1, in It is usually entered into by a client and a maintenance service provider. This document describes the service level agreement (SLA) applied to manage the maintenance of the European Agency for Safety and Health at Work (EU-OSHA) websites, web applications and web tools which have gone live in the production environment. A maintenance agreement arises whenever 2 parties are interested to come into a consensus of terms and conditions regarding compensation in exchange for maintenance services. 1.12 âSoftwareâ means all software files, data, information, content, fonts, and documents provided with or in connection with this Agreement, and any modified versions and copies of, and upgrades, updates, and additions to such information, provided to Customer by Adobe at ⦠h. All additional hardware and software must be vendor support and covered under a vendor maintenance agreement. MAINTENANCE 4.1 In consideration for the Customerâs payment of the Maintenance Fees and for as long as the Customer Software Maintenance Agreement: Sync Data Synchronization If you have multiple PC’s and are tired of transferring data files, then "Sync" is for you. You (hereinafter "Customer") desire that SimpleSoftware, 500 W. Summit Hill, Suite 302 Knoxville, TN 37902 (hereinafter "SimpleSoftware") maintain certain computer software programs (the "Programs"). Any changes made by Vertiv to the Software Maintenance benefits and services will be reflected online at www.Vertiv.com. Software Maintenance and Support, Software Reconfigurations. to use the software and to obtain maintenance services for it. With hardware, the maintenance agreement is often entered into with the manufacturer (as opposed Maintenance Period, if any, will be a period of twelve (12) months. CUSTOM SOFTWARE DEVELOPMENT AGREEMENT This Custom Software Development Agreement (CSDA) is a legal agreement between Innofreak Consulting Private Limited having its registered office at B-8, Ussmani Mansion, Parastoli, Doranda, Ranchi - 834002, Jharkhand and the client which is a signatory of the ... software development and maintenance. 1.5 Software Maintenance Activities The ISO standard (ISO/IEC 14764) for software maintenance divides software maintenance in four categories (e.g. License Grant. Vendor is not obligated under this Agreement to perform on-site installation of modifications and enhancements. 2 Definitions Agreement shall mean this license and maintenance agreement for the provision of Maintenance Services (including the Annex) as well as any future amendments to it. this âAgreementâ as the âSoftwareâ. A study on estimating software maintenance found that the cost of maintenance is as high as 67% of the cost of entire software process cycle. Precisely Software Maintenance agreement for such software and receive a pro rata refund of any pre-paid fees for the balance of the existing Maintenance term. Written maintenance agreement samples ensure that stipulations are complied with. The aim is to make it easier to store the terms of the agreement between two firms or company where one is a maintenance company. A Maintenance Period is one or … Sync allows Offline and Online Data Synchronization between all of your In-Field and Office co-workers. MAXVIEW SOFTWARE MAINTENANCE AGREEMENT v.2021 Page 1 of 2 DataPath,Inc. maintenance and/or contingency agreements with these agencies and vendors. Software Maintenance and Services Delivery Agreement 2915 N. Cole Rd., Boise, ID 83704 â TEL 208.514.0411 This Software Maintenance and Services Delivery Agreement (hereinafter referred to as Agreement) is made by and between the licensee (hereinafter referred to as âLicenseeâ), . Software Maintenance & Standard Support Agreement Page 2 of 9 Effective December 1, 2020 Vendor will supply Client with reasonable means of accessing modifications and enhancements to the Software, through the use of a network download. - 1 - SAMPLE SOFTWARE LICENSE AGREEMENT (Review Copy) THIS AGREEMENT is entered into as of XXXX ("Effective Date") by and between NIELSEN ENGINEERING & RESEARCH, INC. (NEAR), with offices at 605 Ellis Street, Suite 200, Mountain View, California 94043-2241 ("LICENSOR") and COMPANY NAME and ADDRESS ("LICENSEE"). The following Maintenance and Support Agreement (hereinafter “Agreement”) is by and between you (hereinafter “Licensee”) and Innovyze, Inc. or Innovyze, Ltd. (as provide in the Innovyze Standard License Agreement and hereinafter collectively “Innovyze”) and shall apply to the provision of software maintenance and support services ADDRESSES AND COMMUNICATIONS GT Software Inc. 6255 Barfield Rd, NE Suite 200 Atlanta, GA 30328 2. Also referenced as third (3rd) party software. agreement, the Software and Source Code License Agreement and/or the ... Software Maintenance and Support Services will be provided for the time period stated in the quote, order confirmation and/or invoice. MASTER SOFTWARE LICENSE, MAINTENANCE & PROFESSIONAL SERVICES AGREEMENT, rev 9/17/2019 This Agreement (âAgreementâ) describes the terms and conditions that will apply to licenses for Pegasystemsâ products that Customer purchases from time to time, and maintenance services and professional services and training from THIS AGREEMENT is between MAXIMUS, Inc., Asset Solutions Division (âASDâ), a corporation organized and existing under the laws of the State of Virginia and authorized to do business in the State of Washington, and The City of Seattle (âCUSTOMERâ, a municipal corporation of the State of Washington. Rev B 5/20/2019 MAINTENANCE AGREEMENT TERMS AND CONDITIONS 1. A maintenance agreement that is required to be purchased with prewritten software is fully taxable. Sync allows Offline and Online Data Synchronization between all of your In-Field and Office co-workers. SOFTWARE MAINTENANCE AND TECHNICAL SUPPORT AGREEMENT (âSMTSAâ) 1. It is a contract that sets the terms and conditions to implement legal rights to both sides, which is ideal for sanctions when one party decides to … software, vendors present these provid-ers with Software License and Services Agreements (the âSoftware Agreementâ). In the next section the software maintenance, services and activities will be analysed for their implications on de fining Service Level Agreements. 2. The Esri Maintenance Program is for users in the United States only. On an average, the cost of software maintenance is more than 50% of all SDLC phases. 2.2.2 The City has [number of options] options to renew the Licensed Software As software maintenance agreements go, this one is short, straightforward and easy to use. Individual updates at $150/per update WARRANTY. Maintenance agreements for software will be treated in the same manner as other maintenance agreements. confirm that the S-1 Bug is custom software related. Bosch VMS Software Maintenance Agreement \\ Rv: 2009.08.11 Page 2 of 2 5.6 Terms. Software Maintenance Agreement: Sync Data Synchronization If you have multiple PCâs and are tired of transferring data files, then "Sync" is for you. Termination of the software maintenance agreement template. It is not sufficient to simply place an order for maintenance. Although is is shorter than the other documents in this family, it is still not especially short, because it covers quite a lot of ground. The Esri Maintenance Program is for users in the United States only. 1. â¢Software Maintenance ⢠The process of modifying a software system after delivery to correct faults, improve performance or adapt it to a changed environment (IEEE definition) ⢠Actual changes/updates to the software code. GDSVF&H\1519365.9 MASTER’SOFTWARE,’HARDWARE’AND’MAINTENANCE’AGREEMENT! Sellers of maintenance agreements must pay tax on their cost price of the materials transferred incident to the completion of a maintenance agreement. Agile Software Development Agreement, The Agency for Public Management and eGovernment (Difi), July 2015 SSA-S - July 2015 Page 6 of 46 1. Use the cloud-hosted Niagara Asset Manager to ⦠You acknowledge that certain scheduled maintenance activities regarding iSpring Software Services may be necessary or appropriate from time to time, including bug fixes, software updates, feature updates, and the ZPE SYSTEMS Software Maintenance Agreement v3.0 1 ZPE SYSTEMS STAND-ALONE SOFTWARE MAINTENANCE AGREEMENT This Stand-Alone Software Maintenance Agreement is entered by and between ZPE Systems, Inc. (“ZPE”) and you (“Licensee”), and is subject to the terms and conditions of the Master Agreement, as defined below. This article provides an overview of the contracting process, a review of the more important elements of a Software Agreement, and a checklist of the signifi-cant provisions that should be included. "Project Agreements" means the agreements relating to the Project, including any Power Purchase Agreement, Interconnection Agreement, Loan Agreements, this Agreement and all other agreements applicable to the Project, permits, and licenses required for the operation, maintenance and management of the Project, as identified in writing by Owner. Gigamon Support and Maintenance Agreement Page 2 of 4 v.2020.09.21 Customer a correction or workaround for the Defect, provided that the Defect occurs when the Software is used within normal operating conditions and as permitted in the Gigamon Terms and subject to the other provisions herein. Frequently Used. Users outside the U.S. should contact their local distributor for software maintenance policies within their country as there may be some differences. software and is instead purchasing access to the application via the Internet. TERM AND FEES 2.1 Initial Term. software license and maintenance agreement updated: february 24, 2020 by signing an ordering document, customer agrees to be bound by this software license and maintenance agreement (the âlicense agreementâ), as updated from time to time. To renew your Software Maintenance Agreement, contact your reseller a. This Agreement covers all Software, Support and Maintenance Services, and Professional Services. For a Critical Malfunction, Vendor will provide an immediate correction which Vendor shall then promptly add to the appropriate part of the Software for Exelon to ⦠(p) “System Software” means the programs delivered with the Consultant’s Software that are developed and maintained by another company other than the Consultant. 2.2.1 The term of the Licensed Software Maintenance shall commence on [insert Contractorâs start date] and expire on [insert expiration date], unless earlier terminated as otherwise provided herein. Support Services a. OBLIGATIONS OF THE COMPANY 6.1 The company shall pay Annual Maintenance Charges as mentioned in this agreement for the equipment specified in the Annexure. Critical Defect means a Defect critical to Customerâs business, Agreement. You may also see agreement samples. Service shall not include software maintenance, training, preventive maintenance, or any hardware maintenance, servicing, repair, or replacement of parts required as a result of the following: Accident, vandalism, negligence, abuse, or ⦠An HVAC service contract allows a client to hire an individual or company for the continued maintenance and repairs on their HVAC system. SOFTWARE MAINTENANCE AGREEMENT. Text version of this Form _____ (referred to as SERVICE COMPANY) and _____(referred to as CUSTOMER) agree as follows: CUSTOMER represents and warrants that it is an authorized licensee/owner of the following described computer software … This software maintenance agreement constitutes the entire agreement for the services listed herein, and shall supersede any and all previous agreements put in place either by written form or orally. Outsourcing agreements are beyond the scope of this paper and will otherwise be addressed in this course. Punctuation and capital letters are ignored. Maintained Software means the registered copy of the product licensed to you by GT Software. During the Term of the Maintenance Services under this Agreement, the Company warrants to the Licensee that all Software Products and maintenance updates provided by the Company to the Licensee under this Agreement will perform substantially in accordance with How search works. Scheduled Maintenance of iSpring Software Services. What Is An IBM Software Maintenance Agreement (SWMA)? A SWMA is an agreement between you and IBM to provide ongoing support to your IBM licensed software including your operating system (OS/400), WebSphere Development Studio (RPG, COBOL, JAVA, etc.), iSeries Access (formerly known as Client Access), and Query/400. The number of this maintenance agreement or the identkey of one of the Costs required to bring Clientâs environment to Minimum Standards are additional hourly charges shown Section 6.0. SOFTWARE MAINTENANCE AGREEMENT IN FORCE FROM THE 1st OF JULY 2020 3/13 2.1 The purpose of this Agreement is to define the terms and content of software maintenance services delivered by the Supplier and is compulsory when purchasing a license from the Supplier on an existing or custom-developed software. to use the software and to obtain maintenance services for it. The maintenance ⦠01(4/01/07) Page 5 of 14 Exelon Document (a) Action Required from Vendor. The corresponding service descriptions are posted in the tabs referenced below. Standard Term and Renewal The standard Software Maintenance Agreement term is for one year, although longer terms are available upon request. Sync allows Offline and Online Data Synchronization between all of your In-Field and Office co-workers. 1.14 “Maintenance Period” means the term of a Software Maintenance Agreement. Software Maintenance Agreement Bosch Security Systems ("Bosch") develops, markets and licenses software products for use in video, intrusion, fire, access control and security systems which are resold locally by Bosch Security Systems, Sistemas de Segurança, S.A., Av. Programming (modification of software code) and program (software) maintenance unless as specified in Appendix A. Alongside your Software Maintenance Agreement, you'll find a set of instructions on what you can do next. These Technical Support Policies are subject to change at Oracle's discretion; however, Oracle policy 1! 11+ Maintenance Agreement Templates – Word, PDF. (a) License Grant. 5. SimpleSoftware Maintenance Agreement 1. b) Maintenance of peripheral hardware purchased from Innovative Interfaces is the responsibility of the Library. the entire Agreement between the parties and supersedes all prior negotiations, representations, and agreements, whether written or oral. Special characters like underscores (_) are removed. Software development, support and maintenance agreement (basic) This is our basic software development, support and maintenance agreement. current maintenance agreements. 1.2 âCustomerâ means the person or entity ordering the Maintenance Services. Software Maintenance Agreement: Sync Data Synchronization If you have multiple PCâs and are tired of transferring data files, then "Sync" is for you. 1.10 Supported Platform means a Computer or platform that functions with the Software and components contemplated for use with the Software. The two dimensions for these DATA SHEET SOFTWARE MAINTENANCE AGREEMENT SOFTWARE MAINTENANCE AGREEMENT ENHANCE SYSTEM OPERATIONS WITH CONTINUOUS, SCHEDULED SOFTWARE UPDATES As communications technology advances, your ASTRO® 25 system is becoming more similar to your IT network than two-way radio systems of the past. PAYMENT TERMS A. 1.8 âSoftware Maintenance Packageâ means the Silver or Gold Software Maintenance package you purchased. . with an agreement that focuses on quality preventive maintenance. Definitions "Support Organization" means ST or at ST's option in respect of any service to be performed hereunder means a person, firm or corporation authorized by ST at any time or from time to time to supply Software Maintenance 2. The Software provided under this Agreement is not custom software but is standard commercial software and the scope of Professional Services provided hereunder shall consist solely of (i) program planning, (ii) Software deployment assistance, (iii) interface adapter efforts, and/or (iv) formal or non-formal software training. Individual updates at $150/per update INTRODUCTION This Service Level Agreement (SLA or Agreement) document describes the general scope and nature of the services the Company will provide in relation to the System Software (RMS Operating System and related components) used by the Customer. software maintenance service on any supplied Interface, Licensor will undertake to provide the Software side of a working interface as part of a software maintenance agreement. Some services that Singlewire may provide are described in other Service Offering documents, for example, Singlewireâs Service Offering for Software Maintenance. This document represents a compromise between the sophistication and complexity of our premium support agreement, and the simplicity and inflexibility of the basic agreement. Service Level Agreement for the RMS Operating System Environment
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