how to dispute ntta charges

I go straight thru and do not drive toll roads while in Texas. Choose a day and time that best fits your schedule, and provide your contact information. The gentleman drove to Oklahoma and picked up the vehicle on a trailer. This is a bad business practice and this company is stealing our money. Even the same unpaid balance of $7 from year(s) prior. Monday - Friday: 8 a.m. - 5 p.m. I accidently entered in my plate on the website with the wrong plate number by 1 wrong letter. By mail: Download the dispute form. 75093, : The Harris County Toll Road Authority (HCTRA), can be contacted on their customer care service for toll disputes on their toll facilities or for, : The Central Texas Regional Mobility Authority (CTRMA), requires you to fill up their Toll Violation Defense Form, Disputing toll of toll pass network in Texas, Texas Department of Transportation can be approached with their online inquiry form. Sign it in a few clicks. For some card companies, filing a dispute can be as simple as making a phone call to customer service or even logging onto your online account, clicking on the charge in question, then clicking a button that says "Dispute This Charge" - or something similar. They should have to prove they have contacted the people they "claim" and cannot prove they have reached out to. What are the side effects of Thiazolidnedions. I called again 1/8/2022 and spoke with Stephanie, she noticed that yes, in fact the vehicle is no longer under my name. How to contact the NTTA Ombudsman. I can't read your minds either with zero indication of what is being accessed for the toll fee before getting on, so reasonable is fair. Box 260928, Plano, TX 75026-0928 within one hundred twenty (120) days from the date the toll, fee, or charge was invoiced to you or your damage was incurred. RT @HCTRA: Today's the day! Exactly right. If found guilty, the registered owner of the vehicle can face fines of up to $250 per unpaid toll in addition to court administrative fees. Learn more about accepted electronic tag options. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. I asked why would they do that? By phone: 469-801-3662 By email: @email In writing: NTTA Ombudsman | 5900 West Plano Parkway | Plano, TX 75093. The system is also interoperable with the K-TAG system used in Kansas and the Pikepass system used in Oklahoma. Edit Toll dispute. My balance on my account is $40 as of 9/26/22. Set up a new TollTag Account, pay a ZipCash bill, manage your existing TollTag account or other services. Director, Government Affairs@email. Youll need to provide a specific reason why you shouldnt have to pay the toll violation notice. They never sent a letter with proof of delivery, so there is 0 record of anything they claim happening. I research the plate on my own and find out it's a 2010 Ford F150. They also admitted that my address on file was inaccurate, so they never actually checked to see if it had been updated. The License plate reader is misreading the license plate that is actually running the tolls and sending me the bill. Now because NTTA took my car off my account of their own accord I am being charged by Kansas a total of $46. Edit your ri toll dispute form online. endstream endobj startxref Wrongful charge and terrible customer help desk, North Texas Tollway Authority [NTTA] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. "They sent the invoice to my old address in Argyle," he says. I'd like them to flag the account so that it stops sending me invoices all together and fix the problem instead of just putting a band-aid on it. To dispute a charge online, click on the "Activity & Statement" page and select the transaction you want to dispute. Send it within 30-days of the date on Certified Notice of Toll Evasion. I have called various people, noone was willing to let me speak to a manager. Board of Directors -@email The ability to dispute a credit card charge is a powerful consumer protection meant to prevent you from having to pay for billing errors. ZipCash is just one of two ways to pay for NTTA toll road use. When dealing with the North Texas Tollway Authority over allegations of unpaid tolls it is always wise to have a legal professional on your side. How to Dispute a Toll Road Violation: 13 Steps (with Pictures) Driving Vehicles Toll Roads How to Dispute a Toll Road Violation Download Article parts 1 Scrutinizing Your Notice 2 Registering Your Dispute 3 Requesting a Hearing Other Sections Related Articles References Article Summary Written by Jennifer Mueller, JD You simply forgot about the purchase. Media Relations -@email We need prior warning before being charged what amounts to extortion for driving a few miles. Most toll road operators have a website, or a toll-free phone number, where you can quickly and easily register a dispute. I go to see my son in Texas a couple times a year. Peel off the adhesive backing and place the tag. The charges for both of those trips were $13.24 each trip. However, they were sued in federal court over the issue and have now fallen into line with the spirit of the law that allows for these types of administrative fees. In the interest of public safety, law enforcement and emergency vehicles are toll-exempt on all state toll roads. I believe the individual who leased the vehicle from D&M Leasing should be responsible for the tolls. Which is the best romantic novel by an Indian author? Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. One of the ways they use to attempt to collect tolls is by filing a criminal charge in the justice of the peace precinct where the violations occurred on the tollway. The savings for that bill would have been $4.84. What happens if I dont pay my tolls in Texas? However, if you recently sold your car or it was stolen, you won't have to pay the toll. NTTA says people on the list have skipped out on $13 million in tolls, and owe another $280 million or so in late fines. Yg$e@iQ*L j7$)f`d?H(6L? However, with automatic payment systems comes the possibility that the system or you could make a mistake. Ive never dealt with this before and Im not sure what my options are if any. You usually can remedy this situation by checking and updating the status of your payment account. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This article has been viewed 121,648 times. Contact your credit card issuer. Arturo E. Ballesteros More than $21 dollars NTTA is charging for a six mile stretch. - Registration block never lifted after paid. I also have a valid toll tag and a ZIPCASH account with money in it. For example, if you receive a notice of violation from the Illinois Tollways, you can download an affidavit of non-liability form from the tollway's website, which you can fill out and submit. An entity with this type of power must be kept in check and it takes a lawyer experienced and knowledgeable with the Texas Transportation laws that apply to these types of cases. As long as your account is active and current, you should be able to resolve the problem by associating the toll bill assessed with your active account. Juneteenth - June 17 & 19 For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Desired outcome: Never missed a payment since the day I turned 18, and now this scam company is trying to ruin it. By phone: (800) 916-8800. This will put people out of business. I was not in the state at the time that the toll is coming from, & the have never contacted me. EspressoOrElse 1 yr. ago I was just on the phone with their customer service this week. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! This is on 183. For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. /r/Dallas is a home for discussion and content related to the Dallas/Fort Worth Metroplex. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of North Texas Tollway Authority [NTTA], Featured North Texas Tollway Authority [NTTA] complaints. We may ask you for additional information to complete our research. Payment location types and available services are defined on each tab. Keep in mind that you're still liable for the violation even if someone else was driving your car. Central Texas Regional Mobility Authority (Mobility Authority) If you do not have an electronic tag and you drive on roads operated by the transportation agencies above, you might receive two separate bills, depending on which roads you use. You don't know the difference between chargebacks and refunds. This charge is outrageous. %PDF-1.5 % how to dispute ntta charges. 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