", "On occasion at my current job, a quick solution is required while following strict protocols. Principal Systems Engineer Job Description: Salary, Duties, & More I can see where you're going with this response! 3.pic keys returned during turn over-transfer or termination ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". It can show teamwork, but it may not be the most honest thing to do. If you know of any industry-specific certifications required of you, be sure to address those in the discussion. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. I am a trustworthy person with a strong track record of honesty with my previous employers. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. 95 terms. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. 8. funds properly stored In safe, 4 Temperature "I have taken Food Safety Level I, II and III. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Try to solve the problem or find someone who can. . Full-time. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. As a previous manager, I understand the value of employee honesty. (2) Read her letter below. There was a senior citizen at the restaurant and he had finished his meal. I can see the balance you're trying to find in this answer. "Our company had a contest . 22001579. 3 any reheated food is cooked at 165+ I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. Perhaps say you would like to become a restaurant manager. You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. ", "I have always taken pride in the fact that I am responsible and trustworthy. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. You've answered in a way that shows your desire to help your team while also meeting customer needs. Being a good communicator is vital to working with others or leading a team well. These positions include assistant manager, general manager, and district manager. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. ", "I am happy to take any food safety courses that you recommend. Whether I am training formally or not, I am always the go-to for shadowing and mentorship. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. A part of being a diligent employee is to ensure that you are always on time and present when expected. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Shift Leader Job in Georgetown, TX. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Talk to the interviewer about your ability to control pressure in the workplace. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. Once my manager returned she was very pleased with the progress that I made, and I was promoted. The restaurant industry is fast-moving and nearly always open. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. (5) The service has been sporadic. - Is there any reason why you would not hire me? Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. Name *. Opens new tab. Do you have experience in corrective discipline and terminations? Regarding Panda . Learn. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Job Details. Then find a resolution and finally determine how it began in the first place.". I had already learned how to work well with others, so I just applied those same principles to leading a team.. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". Why do you want to work at Panda Express? 62 Panda Express Shift Lead jobs available on Indeed.com. 5. closed register drawer Make sure you have an answer ready for this question because they will ask it. Regarding Panda's culture and people using questions from the training evaluation set. We can all agree that interviews are stressful and competition is intense. This meant that I needed to multitask between taking orders, delivering food and checking on customers. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. Module 1 Panda Express PIC Test. Perhaps say you would like a career in restaurant management. Pay Range: $17.50 - $26.00 / Hour *. You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. What Does an Automotive Service Manager Do? Cibolo Creek Test Well company overview, insights, and reviews | Lensa All of these factors come together to determine the salary for a Shift Leader at Panda Express. Assure the interviewer that you can meet their customer service standards. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Cdc. That is a primary motivator. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. Because I am an open leader, my team will let me know if I need to clarify anything. A good leader takes the initiative, listens and communicates well with others. If possible, keep your reply related to the career path for which you are interviewing. "Your customer service standards are one of the reasons I was so attracted to your company. ", "I am a team player with very few limitations to my schedule. Save my name, email, and website in this browser for the next time I comment. Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. Share one or two examples of how youve excelled in similar environments in the past. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. Share that you have the means to get to work consistently and on time. Shift Leader - 2236 Job in Brooklyn Center, MN - Panda Express Are there any courses I could take to better prepare, while you make your hiring decision? 7 sewage isnt clogged or backed up Explain your answer. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. Email Facebook Tweet LinkedIn. They want to know they can trust their employees to do the right thing. - What is your favorite part about working here? happyme3453. I am comfortable with these types of tasks. Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers. 1 all food is cooked 165+ Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Panda Express - Wikipedia 21 terms. I like to mentor others and am a good example to new employees. If you are strong in leadership, project management and have the right initiative for the job, then apply for the position of Shift Leader at Panda Express Inc today! **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. Make sure to include the positive outcome. Will it help you hone specific skills or provide expertise in new areas? An example would be if a donor has a severe reaction. Do you ask probing questions or ask others for insight into what happened? Panda Express Shift Lead Jobs, Employment | Indeed.com We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. The first restaurant opened in. Panda Express. You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. Panda Express Shift Leader Reviews | Glassdoor As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Overtime may be required during peak business hours. Don't let this question catch you by surprise! Boydton Jobs - Job Listings | EveryJobForMe The night was successful, and my tips were a great reward! Full-Time. ", "My first reaction is to access the situation. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. Good job! In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. Good job! Being a leader not only calls for taking control of a situation but communicating and working as a team.". Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. They also offer sides, appetizers, desserts, and drinks. when running shift, PIC is person in charge of delegating and running shift. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. Also, what types of career growth opportunities would follow this position? ", "Yes. - How long has this role been vacant? Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . Shift Leader Job Description - Betterteam This sounds like an example you can expand on. Mallie Yang's Women's Volleyball Recruiting Profile - NCSASports.org Consider talking about your approach to managing team performance and disciplining/terminating employees. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. It's best, to be honest, and tell the truth whenever possible. When you state your weakness make sure you say what you are doing to overcome that weakness. (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. Be strategic with your questions. It can also help you identify employees who may be ready for a promotion. I am good at listening and following directions, but I am also great with people and working as a team to solve problems. You've shared activities that give the interviewer more insight into your personality. Great! Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. Closing Date March 9, 2023 At 500 Pm. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. raphaelamadeus. Be recognized as a world leader in people & development to be loved by our guests. You've confirmed that you can be counted on to arrive on schedule. Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. 9 employees wash hands for at least 20 seconds ", "I cannot recall the exact number, but I think it was around three days total. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . Is honesty always the best policy? If you are a part of any organizations, sports teams or clubs, talk about your involvement. One recent example was when we had a kitchen fire in my previous place of employment. Our date tracking prior to 2019 was not accurately kept. (13) Please notify me of your plan. Mar 02, 2022 Post Date. Then tell the interviewer about your past related work experience. A. Katrina B. phone service C. provider D. letter. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. There was never a discrepancy. 53 terms. ", "I stuck up for an employee bullied in the workplace. Do you practice active listening and clear communication to understand and meet customer needs? 8 1 working toilet "Thank you for asking - I do have a few questions. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. "My schedule is very open except for Monday evenings. ", "I take public transit; however, I find it to be very reliable. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. . Shift leaders must also understand the importance of data analytics in making informed decisions about staffing, menu items, promotions, and other aspects of running a successful business. 7.no sae key-emergency Difference between PIC and Shift Lead : r/PandaExpress - reddit Panda Express Shift Leader Salaries in Columbia | Glassdoor Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. $17.5-$24.5/hr Shift Leader - 545 Job at Panda Express Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Shift Leader - 2210 - Panda Restaurant Group Careers Panda Express Hiring Process does a background check on potential employees. The typical Panda Express Shift Leader salary is US$19 per hour. This will lead to increased productivity and better customer service. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. We're committed to being your source for expert career guidance. While empathizing with the customer is an important part of customer service, consider taking it a step further by describing your customer service skills in more detail. Panda Express Shift Leader Resume Sample - ResumeHelp Which part of the position has the steepest learning curve? Speak about times in your career that your employers have relied on you. ", "If I caught an employee stealing, I would report the incident immediately. You can help them set goals by providing them with tools and resources to help them achieve their goals. I've done this in each company I've worked for and wouldn't have it any other way. The foodservice industry could not survive without maintaining the proper levels of cleanliness.". My previous job as a manager required daily cash handling and nightly deposits. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. Panda Restaurant Group, Inc. SHIFT LEADER Job in Monterey Park, CA "I had zero unexcused absences last year. If possible, let the interviewer know you can work on weekends and/or holidays. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Learn. Your input helps Glassdoor refine our pay estimates over time. Looking at the situation from the customer's perspective is a great place to start! What would your previous boss say about you? Be true! Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Flashcards. From there, they may be promoted to general manager, and then to district manager. Get insight into Cibolo Creek Test Well! - What do you see as the most significant change in this industry over the past three years? Did you perform team training or one-on-one training? Panda Express specializes in American Chinese cuisine and offers chicken, beef, shrimp, and regional entrees. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Shift Supervisor salaries with median pay of $40,869,Crew Member salaries with median pay of $34,217,Shift Manager salaries with median pay of $38,463,Team Member salaries with median pay of $36,121. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. I took charge for two weeks, and the experience was quite positive! You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Heres another example: I worked at a fast-food chain in my last job. Cleanliness is especially important in the hospitality/food industry. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. The purpose of this page is to help you prepare for your job interview. You're wanted here: It sounds like this is a strong example that you can leverage better to illustrate your training expertise. The workplace provides opportunities to be both a leader and a follower. Full-Time. Why did you choose that particular rating for yourself?
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