No. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. DHS OIG agreed with this recommendation. Fax. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. 40 Fountain Street. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. The other policy would establish the DHS OIG quality control and assurance program. Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) 2400 N Lincoln Boulevard To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. (LockA locked padlock) Washington, DC 20528-0305. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. DHS OIG agreed with this recommendation. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. Field Office Location. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. International Immigration Offices | USCIS Region 3 From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. DHS OIG agreed with this recommendation. Media inquiries and department press contacts. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . Chicago, IL 60604 This office is critical for ensuring independent and objective oversight of DHS. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. HHS Regional Offices | HHS.gov Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. To provide independent oversight and promote excellence, integrity, and accountability within DHS. An official website of the U.S. Department of Homeland Security. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. (646) 428-3860 The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: (609) 989-2213, Phone: (212) 908-9001 Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Oklahoma City, Ok73105 Office of Inspector General (215) 656-6900 The Inspector General also communicated this expectation in an agency-wide email. Gary Whitman, Acting Regional Inspector General for Audit or https:// means youve safely connected to the .gov website. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Michele Weaver-Dugan, Regional Inspector General for Audit Our diverse team of oversight professionals are . Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions We will continue to monitor DHS OIG's efforts to address this recommendation. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. DHS OIG agreed with this recommendation. We can help at (405) 522-5050. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Office of Inspector General/MAIL STOP 0305 Share sensitive information only on official, secure websites. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Providence, RI 02903. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. Menu; Search; En Espaol; DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. Appointment notices will include more instructions for visiting USCIS facilities. Field Office Location. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. Vacant, Regional Inspector General for Audit DHS OIG agreed with this recommendation. Fax: (415) 355-2731, Phone: (520) 620-7390 Please direct all media and/or general information inquiries to OPA. Fax: (303) 335-4002, Phone: (313) 226-4005 Yes No An official website of the United States government. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco > About or https:// means youve safely connected to the .gov website. or https:// means youve safely connected to the .gov website. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. Email. Office of Inspector General - U.S. Department of Labor Official websites use .gov In September 2022, officials said they expect to complete work on a workforce plan by December 2022. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. Contacts | Office of Inspector General Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Main Navigation. Yes No . Sam Nunn Federal Building Fax: (915) 577-9012, Phone: (713) 718-4888 Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. West Virginia Department of Health and Human Resources The time it takes to complete reports increased over the 4 fiscal years we assessed. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. Home The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. 32 Old Slip, 26th Floor Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. DHS OIG officials also provided an overview of resource allocation steps. (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Phone: (202) 616-4620 County Offices - Michigan Los Angeles Field Office | ICE Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Receive the latest updates from the Secretary, Blogs, and News Releases. Secure .gov websites use HTTPS Regional Offices | HHS.gov Myra Hamilton, Acting Regional Inspector General for Audit DHS OIG agreed with this recommendation. Media Contacts Department White Pages Listing of key contacts organized by component agency. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region If you have contacted other . These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. A lock Fax: (212) 908-9035, Phone: (415) 355-2740 I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Report suspicious items or activities to local authorities immediately. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Information and guidance about COVID-19 is available at coronavirus.gov. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 In January 2023, DHS OIG issued an updated report review directive. Washington, D.C. 20201 Notably, some actions to fully establish these offices remain in process more than a year later. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Houston Field Office | ICE - U.S. Immigration and Customs Enforcement Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. DHS Office Locations - Oklahoma The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Request a DHS speaker for speaking engagements, conferences, and other events. Office of Inspector General 1500 Pennsylvania Avenue, N.W. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: Menu; Search; En Espaol; Contact; Contact Us | Office of Inspector General | Government Oversight | U.S A lock 100 Penn Square East, Suite 502 We will continue to monitor DHS OIG's efforts to address this recommendation. PDF Investigation of DHS Employee Corruption Cases 1010 Walnut Street, Suite 410 In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Directory - DSS Field Offices - United States Department of State 7. . Our work on the management and operations of this office identified long-standing management weaknesses, including: Field Offices | USCIS 500 12th St SW . Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. Secure .gov websites use HTTPS Fax: (312) 886-0513, Phone: (303) 864-2000 DHS Inspector General?s office nearly dormant under Trump as reports In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Fax: (312) 886-7065, Phone: (817) 385-2071 We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. Southeastern Region New York, NY 10005 DHS Offices | RI Department of Human Services Available locations for. GAO was asked to review DHS OIG's management and operations. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Publicly Released: Jun 03, 2021. OIG is headquartered in Washington, DC, and has three regional offices. Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. Atlanta, GA 30303 Gary Whitman, Regional Inspector General for Audit Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. Sacramento, CA 95814 Report financial crime by contacting a U.S. Secret Service Field Office. Check-In Office. : DHS OIG agreed with this recommendation. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. About Us . A lock In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. No. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Contacts & Locations | Office of Inspector General, Department of We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Main Navigation. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. (816) 268-0519 Fax: (404) 331-5046, Phone: (312) 353-1203 Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) A .gov website belongs to an official government organization in the United States. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Organizational Chart | Homeland Security - DHS You can also contact one of our investigative regional or field offices during regular business hours. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. 794.7788 401 W. Peachtree Street N.W. Secure .gov websites use HTTPS DHS OIG has made progress in developing these key organizational performance management documents in recent years. Menu; Search; En Espaol; An official website of the United States government.
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