To improve your home internet set-up, you might want to sign up for BT Halo. 9:26 PM How do I use my Smart Hub as a modem only? 22h11, on Where can I view the status of my Smart Hub? Fastest BT Smart Hub 2 Router Open Port Instructions - Port Forward Enter the username and password for your BT Smart Hub 2 router. 25-08-2022 Using DECT phones with BT SmartHub2 - Plusnet How do I control the time when devices can access the internet on my Smart Hub? The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. By continuing, you agree to our cookies policy. Opening Ports for FIFA 23 using Your Router. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? How do I view the devices connected to my Smart Hub? Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Phil Wilkinson-Jones | October 27th, 2021. 0 Ratings . As I said though, there isnt that option or Id have chosen it! Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. Switching Smart Setup on and off on the BT Smart Hub 2 I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. Keep these instructions safe for future reference. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. DHCP server Using the BT Hub Manager It's free and takes less than a minute to check and compare. A BT Smart Hub 2 or similar will be provided by your provider. If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. Once your router is up and running, wed suggest you start making it as secure as possible. If the username or password did not work check out our Default BT Router Passwords page. WPA-Auto - if you're having problems connecting older devices. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) Keep device and cables out of young children's reach. This is called opening a port or port forwarding. Forwarding some ports for Gran Turismo 7 in your router can help with improving them. Thanks@Baldrick1! 05:37 PM. 2 users liked/thanked this post: Please contribute if there are any downsides for this suggestion as for me, was the only way to make the Pi-Hole work together with the Smart Hub 2 provided by British Telecom. on Connect everything else to the R8000. Previously I have just removed the isp supplied routers and it has worked fine. Changing the IP address of your hub | BT Business Yes. Our guide How to Reset a Router can help you with that. This website uses cookies to give you the best experience. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on BT unveils Smart Hub 2 with mesh wireless built in and guarantee of Note: If you have changed these numbers in the past, you will need to enter in the those values. I only use one, static IP. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. This is one of the most useful posts I have seen on any forum. To help with confusion, we have simplified this step for you with this link: Login to your Smart Hub 2 Router. The biggest difference between these packages is what speeds you can expect. BT Smart Scan technology BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. 1800000. Opening Ports for Splitgate using Your Router. ): So no obvious way to select combine or split apart from how I define the SSID. The lights on your Hub will come on green means its getting ready, this may take a few minutes. You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. Thanks so much for any help. BT hubs: what are smart hubs and which one do you have? Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Used BT Home Hub 2. 20h46 After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. I recommend separating them as some devices dont work when they are in sync. Thanks I think you've just saved me 100! IP address Port forwarding is literally forwarding a port from the internet to your home network. How do I use Pi-hole's built in DHCP server (and why would I want to)? Set up a static IP address in the device that you are forwarding a port to. 12:44 PM. The Smart Hub 2 is the latest addition to BT's range of routers. If your devices or power adapters appear damaged, stop using them immediately. @Prodigy11UK Welcome to the Plusnet forum. 2 users liked/thanked this post: ipconfig /renew. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. 22h41. Our software does everything that you need to forward a port. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. Black Ops IV ping times can be significantly improved by setting up a port forward. Just follow along as we lead you through the process of opening a port in your router. So everything started working perfectly. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. I've just acquired a Hub6/Smarthub from eBay. When the image is approved you will see where I was trying to change it. You may need toset up your devices again. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. Registered, in England No. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. Web admin interface of the BT Smart Hub 2 router. Type 192.168.1.254 in a web browser to open BT Hub Manager. Changing the wireless settings on Smart Hub 2 | BT Business Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. How to exit or disable bridge mode (Business Smart Hub) - BT Broadband a warehouse or garage). Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. To find out how to use it, just click on the dropdown for your Hub. Should have done a bit more researching first. It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. Im going to get a hub 6 for the same issues with the rubbish plusnet router. After the username and password is set there may no longer be a Save option. Best answer by Tp10000 Thank you. It adapts your TV to optimally display UHD content the way it was meant to be . BT Complete Wi-Fi review: Mesh Wi-Fi as a Service - Tech Advisor The image below shows an example of this. Works OK like that so no problem, just different. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Then enter the highest number of that range into the External Ports End box. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. In the Protocol dropdown box, select the protocol type of the ports you are forwarding. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. What is Smart Setup on the BT Hub? How can I turn it on and off? Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 To do this you can use our Network Utilities tool, which includes a free Open Port Checker. Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. 25-08-2022 However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. - edited Keep area ventilated (i.e. Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. I think this tutorial will explain everything. 25-08-2022 Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. 13-04-2021 I've just noticed an error. Turn off the BT WiFi. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. To find out how to use it, just click on the dropdown for your Hub. You'll find it in Hub Manager. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. Thank You). Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). 20h31, 15-01-2019 So I set the router back to Mode 1 and the Sonos stayed connected and works fine. Or follow our Static IP Address guides to setup a static IP address. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. How do I change the IP address on my BT Smart Hub? | - On This Very Spot 16-01-2019 A newbie here. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. 25-08-2022 on For example, you can control your children's internet use when you're not about. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. With BT access controls you can manage how your device accesses the internet during certain times of the day. These are specifically sold to operate through the Hub - no connection to the copper wire. Only change it if you're having connection problems with your device. BT Smart Hub settings - make your router faster and less annoying You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. 12:42 PM Under IPv4 configuration, change the Subnet mask to 255.255.0.0. Issues with British Telecom Smart Hub 2 - Pi-hole Userspace Thanks Baldrick1 for your advice and the steps to go through. Users . However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. Blue means it is ready to go. The light on the left of the Hub will flash blue. BT smart hub 2 connection problem | Sonos Community No, you dont need to separate the bands if you would rather leave them synchronised. Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. Port Forwarding for Call of Duty: Black Ops IIII. You should see a box similar to the one shown below. 25 de dez. de 2022 Ethernet Port Count. 4-1GbE-LAN. 802dot11 OUI To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? 2 users liked/thanked this post: Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. How to set up your BT Smart Hub - YouTube You can see it but I only see a yellow triangle. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. After setting up a static ip address on your devices you need to login to your router. 20h48. 08:50 AM. I can confirm it works OK but it takes a few goes to get the timing right. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. Presumed I was suppose to do the same. Page 2 You can add and manage these easiest way to get help . The primary DNS was a IPV6 address. Thanks for your howto posts! Choose BT Access Control from the options. If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. 13-04-2021 BT started charging for non returned Smarthubs in December 2019 NOT 2018. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. Connect the cable to the hub's power port, plug it into the wall and switch it on. 1 user liked/thanked this post: The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. The setting procedure for the Smarthub and Smarthub 2 are the same. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. From theHub Manager, click onAdvanced Settings, thenWireless. Otherwise, choose either TCP or UDP as needed. Take a small pointy object (a toothpick or a . I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. 13-04-2021 Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. BT Smart Hub Review | Trusted Reviews In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. BT Smart Hub 2 - Connection Issues (April 2021) - Sonos Combine R7000 Nighthawk with BT Smarthub 2 - Netgear You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. BT Smart Hub 2 Routers | All You Need to Know - Cable.co.uk 26-08-2022 The default IP address is 192.168.1.254 but you can change that here. Gave bulbs no choice but to connect to 2.4 ghz. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Web admin interface of the BT Smart Hub 2 router. How do you - YouTube - edited For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. You can turn it on or off. Thanks again for sharing the results of what must have been a great deal of hard work! Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. Security type Set the security level for your Hub's wireless connection -. BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. 1 - Deactivate the DHCP Server on BT Smart Hub 2. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. A mod should reply. Channels Baldrick1, disgracie. 15-01-2019 This means when you search for your Hub in the list of wireless names on your device you'll only see one. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . Save. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? This way you can seamlessly swap between the two. - edited This topic was automatically closed 21 days after the last reply. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. How do you turn off wifi? 15-01-2019 Click on the Firewall button at the middle of the screen. Unsurprisingly, we've called this gizmoSmart Scan. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. Open Port Checker is the only online port checking tool that has Guaranteed Results. Click the number to view who else liked/thanked this post. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . You can do this by, If this equipment is a replacement for something, similar, then you can also dispose of you old kit by, British Telecommunications plc 2020. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Find the Advanced Settings button located near the bottom right of the screen and click it. Deactivate the IPV6 DHCP on Smart Hub 2 Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. Maybe I am due a software update sometime. In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. 05:35 PM Don't try to open your devices or power adapters. Aside from that it works really well, noticeably faster and trivial to set up following@Baldrick1instructions. 03:02 PM The hub will be locked to telephone line use only. Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. Make sure that your computer is. I include this as some devices have problems with them in sync. The Home Hub 6 is another name for the BT Smart Hub. With BT access controls you can manage how your device accesses the internet during certain times of the day. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. 26-08-2022 In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). It only takes a few minutes. It should work fine on a JL connetion. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? How do I use BT access controls (Wi-Fi Controls)? | BT Help Although I do wish there was an alternative router that supports the 5 static IP package we have ordered, do you know of one? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips.