I have a countertop that can't be installed due to a missing cabinet. We offer a wide selection of modular and mobile homes for sale with land. The various options in build and floorplans ensure that we can provide a housing solution that is both affordable and a home you love. So, hopefully you don't have any problems with your order. Austin, TX 78741 Alex Nemet, owner of Northeast Factory Direct, readily admits that some people still maintain a few misconceptions about his bare-bones furniture and kitchen cabinetry warehouse. I didn't have a problem with them in the beginning. Now we do not have any trust or confidence in Northeast Factory Direct. WebAnd Northeast Factory Direct does even more to spread a homeowners dollars further. Ive been dealing with DB for over a year about this furniture and youd think someone would have the courtesy to get back to me so we can discuss who's going to pay for this delivery, because Im not making another 6hr trip! Northeast Factory Direct: Employee Directory A lot of calls have been made to Northeast Factory Direct. Northeast Factory Direct Delivery This one night stand has been ordered 3 times now! You can now personalize and get pricing on your next Titan home! We love the feeling of coming home, and at Northeast Factory Direct we are devoted to helping you create your perfect home sanctuary. The speed and quality in modular home production is a huge benefit. I have spent a fortune on this membership & yearly renewal fees. Let us help you find a better nights rest on todays best-selling mattresses, From reducing sleep apnea and snoring to soothing digestion and swelling, adjustable bases allow you to fine-tune your comfort, Align your spine with the pillow thats right for you, Find the right bedding for a comfortable night's sleep, Sign up for the latest offers, special offers & offer offers. The majority of new home shoppers are looking for both land and a home, and we are happy to help. Still no call from technician; no updates. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You have the land, now what? to your Fianc and assured him this will be resolved through the delivery Ends 5/29 in Furniture Stores, Department Stores, Mattresses 34 were here. BBB Business Profiles may not be reproduced for sales or promotional purposes. Today, 15 months after I accepted delivery, I again called customer service to report the same issue a**** with material wearing down to the wood on the arm of the couch. At Northeast Factory Direct, we dont hold any of those gimmicky Labor Day Blowout sales or Presidents Day Clear-out sale that the other places do. This year, we decided to remodel a few bathrooms in our home and to also replace some furniture. Information involving this firm's advertising is included in this report. northeast factory direct hot tubs - inc. northeastfactorydirect com. We placed several orders for items from different vendors through the DirectBuy website. Find nearby businesses, restaurants and hotels. In fact, Northeast Factory Direct sells countless styles of couches, loveseats, sectionals, bedroom sets, outdoor patio furniture, dining sets, mattresses and home theater seating that run the gamut from ultra budget friendly to uber chic and trendy. Once youve tried, you can go ahead and buy. Address: 12801 W Sunrise Blvd, 33323-4020. Modular homes can also be designed with custom options and elements, so you have a customized prefab home designed by you and factory built thru the modular homes process, cutting time and delivering your dream home. The DirectBuy representative informed me that they did not have any updated information in their system, and would need to contact the vendor, and that a response would be provided to me within 48 business hours. This chair should have been replaced 8 months ago. Your form is loading. For extremely high demand and remote locations, our proprietary Ice Factory, an in store self-manufacturing system, provides a constant supply of packaged ice, and our extensive disaster relief capabilities support the communities we live and work in. Our prices are already the same if not better than the competitors sale prices. I had to do all the work to get my buffet installed in my apartment. They dont care how our home furnishings are displayed. Does Northeast Factory Direct WebAbout the Business. Consumers should be aware that Northeast Factory Furniture, Inc., is a retail establishment. WebWe offer factory direct pricing that simply cannot be offered elsewhere (we encourage you to compare!). You can now personalize and get pricing on your next Titan home! Please make sure JavaScript is enabled in your browser. Individual options can vary based on your city and district housing regulations but our professional housing consultants are educated in finding the land and home options that fit your needs and cooperate with local housing rules when they apply. I will be back to order my bedroom furniture. They take your money and you have no recourse. Which we are absorbing the cost of return trips for and offered to cover the install of it (above and beyond normal procedure.) We ordered a new range in March 2021 - after 6 estimated delivery dates - we cancelled - got our money back (which they did not guarantee) and got a new one delivered in two days - at close to the same price. Customer Reviews are not used in the calculation of BBB Rating. When it comes right down to it, our broad scope of flexible services, from direct store delivery to warehouse programs, to in store manufacturing with Ice Factory, to emergency services means Reddy Ice is here to serve your every need! Your selection wont be limited and youre sure to find something within your budget. WebBuild your dream home by personalizing one of our most popular models! Location: 20 minutes west of Fort Lauderdale, 40 minutes north This company is a scam. Northeast Factory Direct won't return the chair because 30-day warranty expired due to no fault of our own. Get buying tips about Furniture Stores delivered to your inbox. Oklahoma City, OK 73149 We have succeeded based on the idea that people care less about how the sample furnishings in our warehouse are arranged than they do about savings hundreds and often thousands of dollars on them, he states. We also have locations in Oklahoma, and New Mexico. This site is Powered by. pushed back his backorder to late September and theres nothing really else to do but wait and he was explained this by 3 different members of our team. Need to find a different location? It's one stop shopping. WebNortheast Factory Direct is a home and garden retailer with online presence and sell home decor and furnishings & home furniture related products. Complaint Type: Problems with Product/Service. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Alex has teamed up with Cleveland native Eddie, a hot tub expert and service specialist. WebWe ordered furniture from Northeast Factory Direct in October 2022. Our professional housing specialists are experts in their market and keep a keen eye out for all available properties and communities to help make sure all of our customers are able to realize their dream of home ownership. WebLocation & Hours 3321 W 140th St Cleveland, OH 44111 Jefferson Get directions Edit business info Other Furniture Stores Nearby Sponsored Macys 6.9 miles away from Northeast Factory Direct Memorial Day at Macy's Enjoy 10-60% Off Furniture Plus save on Specials! WebTitan Factory Direct sells modular homes throughout Texas with locations in Austin, San Antonio, Houston area, West Texas, Abilene and more. Factory Direct Still waiting on repair of our brand new couch; can't use it; poor communication from customer service. Northeastfactorydirect.com attracts a monthly unique visitor traffic This has left retailers across the country with depleted inventories, but with manufacturers tightening their belts, its been tough to replenish their stock (Northeast Factory Direct included). get some movement on this problem. DirectBuy Status: Answered. The quality is very high. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Again I was told that someone would reach out to me within 48 hours. We completely understand just how frustrating an unfinished cabinet project can be. The estimated delivery date provided by DirectBuy was for Monday, October 4th. Official MapQuest Northeast Factory Direct is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Customer service went above & beyond to help when they closed the location near me right after I joined. How it works follow up with each other today the 21st on the best plan of action. we are getting sicker every day husband itching I have had bad deep red from foot to knee and big hurting bumps .i itch day and night .i have apt with allergy specialist . Please help me. Apparently now there is another part that is being ordered. Some exclusions apply. To learn the difference between modular homes/prefab homes and manufactured homes, click here. Customer purchased a FLOOR MODEL which is sold AS-IS. Per the invoice, it stated and we stated at the store that the customer is purchasing a floor model that is as-is with no exchanges or returns. I see you ordered in Oct of 2020 and was delivered in April 2021, No issues were reported for 4 months. Get directions from anywhere when you visit the website atNortheastFactoryDirect.com. It is quite a long distance to the house. After a few more weeks, I called again. Have the same features as similarly priced site built homes. Northeast Factory Direct has three locations: 3321 W. 140th Street in Cleveland, 216-941-7727, 24470 Lakeland Blvd., in Euclid, 440-942-7945, and 9009 Freeway Drive in Macedonia, 330-436-3960. Titan offers mobile homes for sale with land, but can also offer modular homes that are built to the same housing codes as a standard site-built home. All communication has stopped unless I contact them, and I have been waiting for over 2 weeks for a supervisor to call me regarding this issue. I purchased a couch and a love seat from Northeast Factory Direct on 10/19/21. We definitely hope nothing goes wrong with the other purchases we made with Northeast Factory Direct because of the poor way they have handled this problem and their lack of concern. Northeast Factory Direct We have had a technician out to our house twice, but nothing has been done. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. i have wrote letters to the manager i sent not from my Doctors office that furniture is to hard and making my damaged sciatic nerve to hurt and having allergy to the leather. How do you start the journey of finding land? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. we paid $7,934.77i also don't think its good leather like tags say catnapper leather by Jackson Catnapper ..we just want a full refund and them have take furniture out of our house no charge to us asp giving us health problems toxic furniture.I have photos dont know how put on this. I was advised this is all considered "normal wear and tear" and my only option is to purchase cushions and casings at an additional cost even though I took the insurance at the time of purchase. WebWe Appreciate Your Support, Thank You. International Association of Better Business Bureaus. Thanks for the opportunity to serve you. My couch which was delivered to a local warehouse was lost for 3 weeks, meaning no one at Direct Buy could give me a status as to where exactly it was and when it would be delivered. Northeast Factory Direct Please contact your local store to confirm product pricing, availability, fabric colors, and promotional dates. We have been members for about 20 years. Early on the stores were great, the service was great and the prices were REALLY great. I have no record of you reaching out previously, please give the store a call to get the warranty process going, we can order the fabric that appears ripped and get it swapped out and looking brand new for you. there mattresses first one i bought was cheep it turned lumpy in less than a year,so i went back and bought another one more expensive they brought wrong size queen instead of full so i slept on that four about a month,next one i got had a tear at the seam,got a replacement feb,4 2022.i went back march 4 2022 this mattress has in indent in middle of mattress after one month i went back they told me JEFF would call and set up appointment to come over to inspect it no call in 13 days. Well guide you through the process. The whole process took less than 15 minutes. As soon as the last cabinet arrives from the manufacturer, we will be bringing this out ASAP and incurring all the costs involved here as well. Direct Buy was a bystander. These homes are constructed, or pre-fabricated, in environmentally controlled factories, transported to the home site and assembled on a traditional foundation system. If anyone is considering joining DirectBuy, I would say don't do it. 3.9/5 (1545 reviews) Are you this business? Willis, TX 77318 The delivery company delivered our dresser to the house, but refused to bring their truck up the driveway. They will be reaching out if to schedule a independent WebNortheast Factory Direct is your number one source for furniture, mattresses, pool tables, saunas, kitchen cabinets, grills, and more. With our new interactive menu, choose from six popular home designs and select your decor palette and see option upgrades for your kitchen, primary bath, and exterior. They arrive at your site as separate prefabricated modules and are neatly assembled within days into homes that are indistinguishable from comparable homes built on-site. Highly customizable. Introducing Microsoft Fabric: Data analytics for the era of AI Ive several reviews from long time members and we all seem to be having the same experience. Again, our client here was just grateful and happy with our efforts days ago. Phone: 210-591-0129, 4913 Interstate 35 Frontage Rd. Select Your Options And Discover Your Perfect Mattress In Just A Few Minutes, Relax and Recline in a Stylish Lift Chair. lowest price possible. As a result, wind and rain do not cause construction delays or damage building materials. BBB Business Profiles are subject to change at any time. They deal in furniture but so much more! They care about getting brand new merchandise delivered to their homes for a fraction of what theyd pay elsewhere. Whether its a sofa, recliner, power reclining sofa, sectional, dining room table, bed, mattress, chest of drawers or other furniture piece, many people acknowledge they cant find the same item thats in our stores anywhere else for less! This company has lost all credibility. Several of my family and friends joined based upon our experience. Find out what your custom homebuying options are and what you need to do to place a quality manufactured home or modular home on your land. WebLargest ice manufacturer in the US, offers 5, 7, & 16 lbs bags of ice for regular home use, parties, events and more. Northeast Factory Direct To help you protect your investment, Titan has partnered with Assurant, a leading provider of mobile home insurance.Get your homeowners insurance quote in less than five minutes! The Sign up for Domino's email & text offers to get great deals on your next order. The phone number is 216-941-7727 and the hours are Monday-Friday, 10 a.m.-7 p.m.; Saturday, 10 a.m.-6 p.m.; and Sunday, 10 a.m.-5 p.m. Introducing Microsoft Fabric. Thank you, you have successfully subscribed to our newsletter! WebNortheast Factory Direct has two locations. WebHome & Garden Furniture Stores Northeast Factory Direct Clearance Center ONLY Write a review Add photo Location & Hours Suggest an edit 14301 Industrial Ave N Maple Heights, OH 44137 Get directions You Might Also Consider Sponsored Bobs Discount Furniture and Mattress Store 10.1 miles away from this business Titan is a quick and easy resource for finding land with local land experts at each of our design centers. Your form is loading. He was happy with this outcome last week and glad he was able to keep his Friday install. Alex N. Business Owner. Selection has substantially declined and service is horrendous. When I asked them what are they going to do, they said what you want money or something and proceeded to give me attitude. Do not purchase anything from DirectBuy (DB), especially large purchases. ***** called both the Elyria and Mentor locations on 10/24/21 with the following results: spoke with Carol at Elyria and was told that we couldnt cancel the order because the deposit wasnt put down at the Elyria location and that Carol would email the Mentor location to contact us again. My family and I visited the Mentor location of Northeast Factory Direct on October 9, 2021 looking to purchase a hot tub. BBB is here to help. Delivery They have already replaced my loveseat for the same issue, so I don't know why they are not willing to do the same for the recliner which is much worse than the loveseat. Mr. Tom Purdy, Customer Service Specialist. A link has directed you to this review. I also told him I would reach out to their regional Still no cabinet to this day. So when you visit the NEFD showroom, Alex says, go ahead and flop, sit, lay or otherwise distribute your body weight over anything on the floor. We offer many brands and hundreds of styles and favrics ensuring that you will find the perfect furniture for you and your family. Im not asking for something unreasonable I would (exchange) this couch and add more $$ and buy something better from there store! Needless to say, I did not. Had my son "sigh" on a phone that the item was delivered. We then requested that you provide us with documentation of this allergy which was not provided by a doctor, this has not been provided. Warranty company for some reason do not follow through with scheduling repair. Most of the items are not really discounted anymore, but some of the luxury furnishing are still less expensive. We called right away for repair. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Phone: 432-653-1797, 1999 N IH-35 My contractor has been waiting for over 4 weeks and I am still without a kitchen for over a month, which has caused me monetary damages and still no resolution or idea when I will receive the remainder of my order, for which I paid in full. We want our customers to feel good about what theyre buying. As an aside, they also sell hot tubs of every conceivable size and kitchens at NEFD start at $1,899. Phone: 936-666-3161, 8308 South Shields Blvd It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It will be a lot more frustration than it's worth, and the savings aren't that significant after you add up all the delivery, handling, and freight fees. Today we are unveiling Microsoft Fabric an end-to-end, unified analytics platform that brings together all the data and analytics tools that organizations need. This company is absolutely pathetic now. We will never order from them again. My son went up and took the cardboard off the dresser and it was damaged. We have been with this company for about 12 years. DirectBuy is a membership online furniture store that uses concierge-style consultants to make sure you find exactly what youre looking for. Our goal is to provide the best products for the best prices and provide our customers with the best customer service. I will also be contacting fox8 news and my attorney. Web81 Salaries Jobs 7 Q&A Interviews Photos Back to salaries Delivery Driver hourly salaries in the United States at Northeast Factory Direct Job Title Delivery Driver Location United States Average salary $14.73per hour 10% Below national average Average$14.73 Low$12.65 High$17.16 WebA free inside look at Northeast Factory Direct salary trends based on 10 salaries wages for 8 jobs at Northeast Factory Direct. Claim your Free Employer Profile Website: www.northeastfactorydirect.com/ Headquarters: Cleveland, OH Size: Unknown Type: Company - Private Industry: Home Furniture & Housewares Stores Revenue: On Monday, 10/11, a Merchandise Specialist contacted via email and told me she had reached out to the vendor to get an update on my order. Hello 1st of all they did not say couch is (as is) until after you pay for it then its printed on invoice then there are not refunds so they screw you there, I'm going to allergy specialist nov 11th then get back what they say thanks ****** *****. Unfortunately we are NOT giving a refund or store credit. Northeast Factory Direct We spoke to the customer a few days ago about this situation and the customer was ok with service. Modular homes, also known as prefab homes, are the new way to build a custom home at an affordable price. Burberry Factory Outlet Turnkey construction of manufactured, modular and mobile homes. It so why didn't you tell us we don't recommend this couch for you! While floor plans are the same, modular homes can be further customized and the structural build is built to stricter site-build requirements. We're committed to offering high quality, stylish name brand furniture at the Updated: 05/21/2023. I get an email almost monthly saying the shipping date has been pushed back one more month. Based in the Midwest, we have grown our business by focusing on excellent customer service. Please proceed with the ********* company if you would like to proceed with service. He has a useable kitchen. Ive been a member of DirectBuy since 2011. Your furniture may be having a hard time making a trip to your store. Northeast factory direct stated they couldnt do anything more. Where do you start? Land packages can include acreage, rural areas, urban home lots and communities with common amenities like swimming pools, recreational centers and more. Phone: 830-620-4500, 2320 E 8th St. Are built to a different code from mobile homes, which build to HUD code. Find a Titan location Copyright 2023 Consumers Unified, LLC DBA ConsumerAffairs. Delivery I feel I waited patiently. But when youre looking for quality furniture, mattresses and other household items at a good price, chances are that our name pops up from your friends and neighbors. That couldnt be further from the truth, he notes. Northeast Factory Direct stepped in and helped facilitatea quickresolve. Get an estimated cost and online pricing today! Our content is intended to be used for general information purposes only. We are a local, family-owned company that was established in 1999. WebYou know in Cleveland when you talk deals and value Alex & Northeast Factory Direct, LLC is a name you can trust. Phone: 325-480-8897, 6511 Ben White Blvd. Northeast Factory Direct We have provided a loaner cabinet for the island at no charge. Sign up to receive our free weekly newsletter. Enjoy reading our tips and recommendations. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. to know about Northeast Factory Direct NDS subcontracted to some fly by night trucking company who left my 225lb buffet in the lobby of my building, never called me to inform me they were in the building and never got a signature on the delivery.
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