Categories. LUCY IN THE SKY's contact information availability. Please email us at resolution@lucyinthesky.email so we can assist you further. Submit a complaint and get your issue resolved. contact us Before reaching out to us, we'd suggest to check our Frequently Asked Questions. This is a generic card error - this means that your bank is rejecting the transaction at this time. It is an eligible payment method for all U.S orders over $35. They're all photographed wearing size Small. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Thanks for your feedback. Please email us at resolution@lucyinthesky.email so we can assist you further. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Note that supports live chat. We're so glad we were able to assist you.Please email us at resolution@lucyinthesky.email if anything else.-Kate. For more specific information or any delivery concerns for any U.S Orders, you can reach FedEx Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. When I reach out via chat on the app the service is friendly and they respond in a timely manner but it doesnt excuse the inconvenience of my order. i am from spain. Images copyright 2023 LUCY IN THE SKY. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. LucyInTheSky: Reviews, Complaints, Customer Claims | ComplaintsBoard They claim you can return clothing for a store credit. Meanwhile, the mesh on-top comes is super long and looks incredibly awkward. To say I am upset is an understatement. The stated ship times cannot be altered with the delivery method. Issue was resolved very fast and I was back to shopping!The website is accessible, likable, favorable, and easy to navigate. Lucy In The Sky - Facebook You may store, print and display the content supplied solely for your own personal use. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Hi Lorraine!Thanks for your feedback. No fees to restock which I appreciated. One item was delayed for another month so asked customer service to cancel the one item off my order and she cancelled my whole order and told me if I wanted the item I would have to reorder the item, repay for shipping and accept the new (much longer) shipping times. (Optional) Include a photo to illustrate your review of LUCY IN THE SKY's contact information. We're so sorry to hear about your disappointment in the quality. This space was designed so we can meet you, and you can experience the brand. Shop thousands of other styles on our virtual catalogs and have them delivered to the shop within 24 hours, all while enjoying refreshments and exclusive extras. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Email: shop@lucyinthesky.email. For international customers, return postage is the responsibility of the recipient. You should check this page from time to time to ensure that you are happy with any changes. Merry s was so helpful! Reviewers complaining about Lucy in the Sky most frequently mention customer service, store credit, and phone number problems. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) They are not willing to work with the customer. Marry S. Assisted me in making a return, it was easy and she was very polite. Shop now at www.lucyinthesky.com. I never got any notification from them that my dresses would be late or anything. Lucy In The Sky Sharing is caring! Hi Gloria! This location is available for in-person pickups, and all pieces on display are available for purchase. For further information, please visithttps://help.afterpay.com/hc/en-au/. The dress did not fit correctly and they will only give you credit no refund. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? -Kate. Daniella M. was my customer service representative, and she was super helpful in issuing store credit for my refund in advance so that I could order my graduation dress as soon as possible. LucyInTheSky reviews first appeared on Complaints Board on May 20, 2016. However, I have attempted to order four things for this site and only one ever came the others all ended up being on back ordered. It fits exactly to measurements specified in the skirt section for sure! We ordered a dress on 9/6. She was patient with me as I went to find my receipts and was super quick and kind. United States. - Kate, Hi Gosset! I requested a full refund due to the defective straps and horrible quality and I was told no, store credit only! For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. Thanks for your feedback. shop by occasion DESIGNED IN LOS ANGELES. I sent her a picture of what I wanted and she found the exact dress! Free FedEx Shipping, over US$75. Experience our designs in person, try on your favorite pieces, and consult with our brand experts. Glad that our Customer Service was able to help with your returns! How would you even know if something would fit or if you'd like the quality? Sorry to hear about a defective dress. After an order has shipped, standard delivery is 3-5 business days domestically with FedEx and 7-14 business days internationally (not including any potential customs delays or remote locations). These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. Free Returns for United States Customers. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. Your return will be processed within 10 business days of us receiving it - you will receive the store credit code in your email. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Please email us at resolution@lucyinthesky.email so we can further look into this issue. Please email us at resolution@lucyinthesky.email if anything else. Sorry to hear that you had trouble reaching out to us. We're so glad we were able to assist you with your return!Please email us at resolution@lucyinthesky.email if anything else.-Kate. Lucy In The Sky Reviews, Complaints, Customer Service - Revdex.com I mean reallyhow..whydon't you what to have a good rep, Hi Llona!Thanks for your feedback. BUT, you can't get a refund if you return something, only store credit. How BBB Processes Complaints and Reviews. DO NOT BUY FROM THEM. -Kate. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. If you are in between sizes, we would generally suggest to order a size up. Depending at which stage your order is at, we may be able to adjust it accordingly. Thanks for your feedback. We would suggest to double check your card details. If I do not get a refund, I will be disputing the charge on my credit card! Sorry to hear about any issues with your order. There are no refunds, only as store credit. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. What are LUCY IN THE SKY's social media pages? I HAVE NOT RECEIVED MY ORDER. We're so sorry to hear that you have not received your refund yet. No further information is required on your end, the return label has all your information. Do the dresses come within two weeks and is it worth the money? Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. -Kate. We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. Enter the Lucy In The Sky Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. 1051 Westwood Blvd, Los Angeles, CA We're so sorry to hear about the delivery issues with your order. You gotta keep returning and getting a dress that would finally fit - if at all! BBB is here to help. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. To make up for the issues, they offered store credit both times I had issues, and the problem ended up being solve. This business is in an industry that may require professional licensing, bonding or registration. Returns - LUCY IN THE SKY Help Centre - Zendesk You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LucyInTheSky Customer Service. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. And I usually dread returns but she made it such an easy process! Business days do not include weekends or public holdiays. , over 6 weeks. Caveat emptor. Note that supports live chat. It was great to be able to contact a merchant online and not have to jump through hoops. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. Here's a list of social media pages you can try: also offers mobile apps for Apple's iPhone and Android. Order from a different boutique. Thanks for your feedback. We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. Date of experience: April 20, 2023. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. You can enter your FedEx tracking number at the following website:https://www.fedex.com/en-us/home.html, You can enter your FedEx tracking number at the following website: https://fcbtracking.fedex.com/. The dresses that have arrived have loose threads and arent, in my opinion, of the best quality and sizing is inconsistent between dresses. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. When I reached out to see where my ordered were the very kind customer service agents every time gave the same option to either cancel the order and get a refund or get store credit with the $10 more than I originally spent.
Into The Wild Bath And Body Works Dupe,
California License Lookup Real Estate,
Articles L